Since November 2016 I have worked part time for a large retail chain delivering goods to customers. It has been physically demanding and I have since developed back pain which has led me to take time off (certified by doctor).
My sick notes ran out yesterday, I am still not better and will attempt to get an appointment with my doctor tomorrow.
I have spoken with my direct manager, telling her that I would like/need to come back to work, but will not longer be able to fulfil the role I am contracted for; I followed this conversation up with an email.
I have just spoken with my manager who told me that she would need to speak with one of the shop floor manager to find out whether they are able to accommodate me with shifts. I asked if this was not possible/feasible what then? She basically told me that I would need to make a descision - I am assuming she means go back to driving or picking in the warehouse (not possible) or find myself new employment.
Is this right/legal? I also, have not received any sick pay despite my docorts notes. Please help if you can.
There are other roles that I could fulfil, I thought I could simply move to a customer services role. But, my manager (for the drivers) has to speak to the other manager (for the customer facing on tills) and find out if he has shifts that he can allocate to me. Basically she said if he doesn’t then I would need to sort myself out.
I am only part time averaging 10 Hours a week. I’d work on a rota basis, so start time is set but finish times can vary so I would always get hours stated on my contract each week iyswim.
My “contract” is a permanent one.
I have no idea why I have not received SSP, I queried this with my manager via email, she has yet to respond.
Just to add, I am not disabled, but have had a bad bought of back ache that is not going away and is aggravated by long periods of sitting, heavy lifting and twisting. All requirements of my driver role!
Tell your manager to refer you to Occupational Health. They assess your fitness to work and write a report for your managers making suggestions eg the managers should 'make reasonable adjustments' for you to return to work.
On the sick note it will have several boxes that your doctor can tick that stipulate eg you are fit to return but change in role is required/ amended duties/ Work place adaptions. Honestly though you should have seen the doctor before your note ran out they like them to run on. Where does your job stand with sick pay? Is there HR/ finance you can talk to?
"I thought I could simply move to a customer services role. But, my manager (for the drivers) has to speak to the other manager (for the customer facing on tills) and find out if he has shifts that he can allocate to me."
That's fine. They are not expected to create a position just for you. If there is a vacancy/available shifts, and they are happy for you to do them, great. But if there aren't shifts available because the customer service team are fully-staffed, then of course you can't "simply move to a customer services role".
Sounds like you probably don't earn enough to qualify for SSP.