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Would LOVE a bit of back-up support...(4 Posts)
What did the senior manager/s actually do after you reported it?
Does your employer, as a company, have a bullying and harassment policy which includes how they deal with retaliation, as you mentioned the manager is now making your life unbearable? I would get a copy of the policy and use it to make a formal complaint via a Grievance, so it is on record with times and dates etc.
A degree of colourful cursing is acceptable in some workplaces, but calling customers c*unts within earshot is very bad form. I'm surprised she hasn't been sacked tbh.
Was this recent? Is she still like it? I would report her again for bullying.
It is wholly unprofessional and unacceptable to speak about your
paying customers in that way, especially if they can hear you. In my job that would be a disciplinary matter no question.
Two years into my lovely job, a new manager was employed. We are a sports facility, and in the first couple of weeks, she showed her appalling anger, and hatred of "the public" being our "paying clients" who we actually try to look after. They are our income. I was utterly horrified at her language, being the prolific use of the word "fucking kids" and "fucking parents" and (sorry) "idiot cunts" ! .... I was utterly horrified at this language, which clients heard and complained about to me. I reported this up the line, and then was treated to extreme hostility from this so-called "manager" - who then made my daily life almost unbearable.
Surely to goodness there is not a single business out there who would accept or condone such vile verbal language? The "C" word alone, which she uses prolifically, is to me, exceptionally offensive. Am I just too old fashioned in finding the prolific use of that "C" word acceptable in any so-called professional position?