I was a bit peeved by a recent management announcement that being just one minute late in the lines in our call centre, even if only on one occasion, would result in disciplinary action and loss of bonus.
We work all year for our bonus so to lose it would be devastating.
We regularly go half hour over our shift end helping customers on a call and this is time we do not get back.
I thought that employers have to be reasonable in this day and age.
I just thought it was a bit harsh when we regularly give away our own time to our employer, but there is no flexibility if we are one minute late.
(in case you were wondering, I have never been late in 3 years).
I am not on a crusage, but just wondered if anyone had any thoughts?
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Time keeping - call centre
17 replies
Yukduck · 10/11/2016 19:18
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