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backdating working tax credits

3 replies

cheesepie1 · 31/12/2015 09:35

are these things processed only from the time they get the completed form? because it took them about 2 months to get me the form. I also believe they only backdate up to 31 days... is that correct.

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cheesepie1 · 31/12/2015 10:45

I seem to remember writing to them once before to get the form and then getting a letter saying that to get the form you could only do it by phone (I think you can also get them online now)... but that would not count as proof of an application then? It does have to be them receiving the actual completed form.

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cheesepie1 · 31/12/2015 11:09

I seem to remember about how you applied for such things was a bit ambiguous on he website at the time.

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Zzzexhaustedzzz · 03/01/2016 18:37

Hi, I've had exactly the same problem and ended up 'owing' them over a grand which they started taking off my tax credits at 25%. Luckily I found the website taxcreditcasualties which is great. Follow their list of instructions. You need to do a public info request to get your letters/ phone calls, it's all on the site. TC are extremely badly run....!

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