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If you buy or sell items on eBay, you will find tips and advice on this forum.

If you buy or sell items on eBay, you will find tips and advice on this forum.

eBay

I am far too trusting

21 replies

armbow · 17/10/2009 15:50

Right will try and keep this brief.

Sold a lovely coat on ebay that I had worn once to a wedding it was in fab condition

Sold it, posted it off, buyer received it said it was ripped and therefore unwearable wanted a refund. buyer offered to post back but wanted to charge me postage.

i said that it was strange it was ripped as i checked before packing and was fine. also said that i did not want to be out of pocket and told her to keep it and bin it - as if it was ripped that is what i would do anyway.

3 days later she has relisted it as immaculate condition.

..............

do i have a leg to stand on here - is this worth me complaining to ebay about.

OP posts:

Report

TheDevilEatsBabies · 17/10/2009 15:55

yes, definitely report it ebay: you'll have proof that she has complained about it being in less than perfect nick.
(emails etc)

overmydeadbody · 17/10/2009 16:01

Bloody hell that is terrible.

Definately report her to ebay. She has basically stole it off you and is now selling it on!

Presumably you refunded her?

Carrotfly · 17/10/2009 16:03

I cant believe this

Get off here woman and report her to ebay right this minute.

Then come back and tell us whats happened.

armbow · 17/10/2009 16:17

yes full refund given.

as i said i am faaaaar too trusting

will report to ebay

OP posts:

armbow · 17/10/2009 16:19

what keeps going through my mind is if I asked to send it back would she have purposefully ripped it????

OP posts:

bran · 17/10/2009 16:25

If you have refunded her then I think you would have a case for reporting her to the police for fraud (although they probably wouldn't be interested or do anything). If you have refunded her already and ebay don't sort it out then take her to a small claims court to get your money back.

Print out (and save the page on your computer) her new listing now before she has a chance to remove it so that you have proof.

navyeyelasH · 17/10/2009 16:30

give us a link, I will buy it then neg her for random but feasible reasob - don't think ebay will do anything TBH?

Can you open a non payment dispute?

armbow · 17/10/2009 16:36

have reported it to ebay but am not hopeful because - i told her to keep it and refunded her money - i should have asked her to send it back IFYSWIM

tbh i would have usually given it to the charity shop - wish i had done now - will certainly do that from now on.

OP posts:

SqueezyCheesyPumpkin · 17/10/2009 16:38

Unbelievable how low people go on ebay

Trikken · 17/10/2009 16:39

i think talk to police. she has just stolen from you!!!!

NorbertDentressangle · 17/10/2009 16:43

Holy moly, she must be really, really dim to not realise that you could (and would) check her listings and see it.

Trikken · 17/10/2009 16:47

please dont let her get away with it. im almost mad on your behalf.

StealthPolarBear · 17/10/2009 16:47

I hope you get a result!
Definitely keep evidence, if you print off the page copy the url as well (bit in the address bar) and date and time you accessed it

armbow · 17/10/2009 16:52

thanks everyone, will let you know how i get on.

OP posts:

armbow · 17/10/2009 16:58

not going to police, not sure they would care anyway it would seem such a trivial matter to them and in a way it is very trivial.

but i think that there has to be some sort of reason why people do stuff like this - she might really really need the money.

or she might have genuinely wanted the item, bid on it, got it, it did not fit and she knew the only way she could get a refund was to claim it was faulty/not as described.

i refunded the money and she was left with an item that did not fit, and is selling it on.

this last bit could just be an error of judgement.

i feel like emailing her, letting her know i know what she is doing and asking to donate it to charity.

OP posts:

StealthPolarBear · 17/10/2009 17:00

if it didnt fit she could have sold it on & got her money back.
This way shes getting it back twice!!
You are too generous, I'd be livid!

SCARYspicemonster · 17/10/2009 17:01

armbow - I think you're far too kind. I made the mistake of confessing to someone that I was new to ebay when he complained that the changing bag I sold him was significantly not as described. He kept it for weeks (because I wouldn't give him a refund until he returned it) and it was filthy when he sent it back. Unfortunately I was in the middle of having a massive amount of building work done and I didn't really look at it when I gave him the refund. Some people are total bloody chancers basically

redsofas · 17/10/2009 17:11

i know this is totally not the point and i am very but how much did she pay for it?

TheDevilEatsBabies · 17/10/2009 17:20

they will do something, because she obtaiend goods by fraudulent deception.

she stole from you, full stop.

You were actign within the law by offering a refund for faulty goods, especially as you weren't aware of a fault.

then she has stated publically that the goods weren't faulty.
therefore she has defrauded you.

armbow · 17/10/2009 17:30

I know you are all right - but as I have already said I am far too trusting and too quick to give the benefit of the doubt

i hate getting people in trouble.

OP posts:

armbow · 17/10/2009 17:32

i have reported it to ebay though and as already said they will do something.

i suspect this sort of stuff happens all the time.

OP posts:

Flip

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