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What happens next

(3 Posts)
fishybits Mon 23-Oct-17 11:35:18

Bought item, paid immediately, delivery date 5 working days, left for two weeks, got home and no item. Emailed seller through eBay to request item, Seller has now deleted item.

I can't escalate till the 27th but if the seller has deleted item can I get a refund?

10 years on eBay and this is my first negative encounter angry

Many thanks

19lottie82 Mon 23-Oct-17 16:40:04

Yes you can still get a refund, no need to worry. Just escalate the case and you should get your refund very shortly afterwards.

fishybits Mon 23-Oct-17 18:47:44

That’s reassuring, thank you.

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