I sold some cot sheets on a BIN and the buyer says they are "too faded". They were marked as used and they are comparing them in a photo they sent to the same brand cot bumper - it's a fairly in demand brand but older style so there's no way it won't have been washed a lot - obviously their cot bumper hasn't been washed as much.
They didn't ask before buying whether they were faded etc.
I offered a partial refund but the buyer says they want a full refund or a return. I have specifically said I don't offer refunds but now Ebay say I have to refund? What is that about?
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I don't offer returns but have been forced to offer one?
9 replies
drspouse · 29/07/2016 20:35
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