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Received sun lotion way past its expiry date - refund?

(4 Posts)
HalfSpamHalfBrisket Thu 27-Feb-14 22:08:18

I bought some "new" la roche posay sun lotions from a seller. They have arrived and the dates on the bottles show they expired in April 2013 & Dec 2013 (I've checked the batch numbers too - they were manufactured in 2010/11).

I know sun lotion does become less effective over time and I don't want to risk it. Do I have any right to a refund from the seller - or because the expiry dates weren't explicity mentioned do I have to write this off?

I am a fairly infrequent ebayer (I now remember why!) so any help gratefully received.

LilyBlossom14 Thu 27-Feb-14 22:23:58

yes you can expect a refund - have you messaged the seller yet?

HalfSpamHalfBrisket Thu 27-Feb-14 22:49:24

No - I just wanted to see if I had a leg to stand on. I'll message them tomorrow.
I think I'm a bit reticent as I had a bad experience recently with a seller when they cancelled an item I'd won because it went for less than they wanted, and it degenerated into them sending me some pretty nasty emails. I suppose I'm anticipating more grief.

LilyBlossom14 Thu 27-Feb-14 22:57:43

just email them and say they are out of date - they are in the wrong here, not you.

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