I've sold 300+ items and never had any negative feedback. I sold two pairs of Boden shorts in VGC last week. The buyer contacted me after the auction ended and told me to send first class instead of second as per the listing as she was going on hols. I did and took the hit on the postage (even though I'd only sold them for 4 quid in total) as I am so fearful of upsetting buyers. The old cow has only gone and left negative feedback saying shorts were faded and to as described. She didn't contact me first to say she was unhappy. As they were listed separately, it means two negative ratings.
I've emailed and asked if she will retract if I refund but her manner was quite nasty in the post email so I'm not hopeful. Is there anything else I can do?
Feel really pissed off as I have always bent over backwards for buyers to ensure good feedback.
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First negative feedback
16 replies
Cucumberscarecrow · 13/06/2013 18:33
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