I've bought a pair of used wellies, item was described as hardly worn, nice and clean, nearly all the tread on them. Paid a tenner plus £5 for posting.
They arrived and on opening was happy enough with them...as described. But when trying them on they have something wrong with the sole of the left foot. It's like something has given way between the inner sole and outer sole..and everytime you take a step it makes like a popping, squelchingey type noise and it feels like a little bit gives way with every step. Very very annoying. I've tried mooching round the house in them to see if I could put up with it but it's just too irritating.
Do you think I can ask for a refund if I explain why? And if so can I ask for the whole amount, plus the postage she charged me? I'm happy to post them back to her and pay for that.
I wouldn't feel happy to re-sell myself as I don't think I could put that in the description...who on earth would buy them?!
She said they were her daughter's so maybe she was unaware but I just don't know if I would be being unreasonable to want a refund?
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Can I ask for a refund or do I just have to lump it?
7 replies
bobkate · 01/11/2012 20:55
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