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Paypal help needed please?!

(6 Posts)
Moodykat Thu 22-Sep-11 22:33:57

Am having a bit of a spending frenzy but my card ran out of date. I have recently changed bank over to married name so new card has new name. Tried to register it and paypal said error with card, tried to change my name and they want a fax of marriage cert and driving license. Thought I'd set up a new paypal account, all fine but when I put in my card it said it was already registered to another account so now I have no way of paying for anything! Please can someone help me?!

TIA!

SayCoolNowSayWhip Thu 22-Sep-11 22:36:12

You should be able to delete your card from the original paypal account. Weirdly my account works with my new married name card even though account name is in maiden name... hmm

Moodykat Thu 22-Sep-11 22:42:13

That's what I don't get though, the new card doesn't even show on my old account as it wouldn't let me register it! Have just closed old account and will try again!

MyCatHasStaff Thu 22-Sep-11 22:45:21

Call their customer serices number and ignore all the options. Just keep ignoring everything, and eventually you will get a real person on the line (it may take a while). Explain to them the problem and they should sort it out for you.

Moodykat Thu 22-Sep-11 22:47:59

It's ok! After closing my old account I have now been able to add my card! I'm suck a tosser! Sorry for wasting your time!

Moodykat Thu 22-Sep-11 23:09:56

Such! I mean such!

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