I have had my barclaycard account for over 10 years since I was 18.
When I got married I changed my name on the account to my married name which was very easy to do.
When I seperated from my husband last year I contacted all companies I held accounts with and changed my name back to my maiden name. Once again very easily, as I sent copies of my passport which is in my maiden name along with my marriage certificated which shows both names as proof.
No company had any problem with this including the DVLA. They shouldn't as its perfectly within the law for a female, whether she is married or not, to choose to go by her maiden name or married name at any point.
Apart from Barclaycard. I sent them my change of details which the proof they would require and I got a letter back saying they needed to see divorce paperwork as proof of my change of name (or deedpoll).
I called up and explained that the divorce process will be long, and that I am not getting my name changed by deedpoll, it is my name, and its upsetting to be using an account regularly that shows a name that brings back bad memories.
They wouldnt do a thing about it so I closed my account there and then.
I am not asking for any advise, just ranting as its made me really angry.
Its easy enough for me to open a new credit card in my current name, so it baffles me why they couldnt change it like every one else.
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Divorce/separation
Closed my barclaycard account in a rage as they wouldnt change my name
12 replies
mangosandlime · 17/06/2016 14:19
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