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to be seriously pissed off with this?

(6 Posts)
OrmIrian Sat 10-Oct-09 17:08:16

DS took drum lessons in school last year. £60 a term. After the second term he decided he didn't want to do it anymore. At the end of third term we got a bill for that term. I rang and explained - she checked and discovered that in fact he hasn't been timetabled for the lessons so we didn't need to pay. In the same phone call I explained that he was thinking about starting to learn guitar - no probs she said, drop me an e-mail and I'll arrange it.

Soooo when DS had finally decided that was what he wanted I did drop her an e-mail. No reply (end of last terms). I rang. She wasn't available but a message to call me was left. She didn't call me. Tried again. Not available so I said I'd send another mail. No reply hmm By this time the guitar chap had come in to arrange lessons so I assumed DS would be timetabled so I sent a cheque to cover terms lessons.

Yesterday DS still hadn't been time-tabled for lessons this terms which was frustrating and disappointing to say the least. But OK, the cheque wasn't cashed so no big deal. THis morning I was wondering why my account looked more sickly than I expected...and yes, they have cashed the f*ing cheque.

So what am I paying for?

I an happy with the school. Very pleased in fact but why why why can't they learn how to use bloody phones and e-mail? It's not hard is it? WHY WON'T ANYONE TALK TO ME?

angry

boolifooli Sat 10-Oct-09 17:57:03

That IS frustrating. Seems to me that we have to badger people a lot of the time, I've had the same headaches with everything from builders to dentists.

Hassled Sat 10-Oct-09 17:59:51

YANBU. That is administrative incompetence on an impressive scale.

OrmIrian Sat 10-Oct-09 18:27:05

Isn't it just hassled.

After primary school when you can collar anyone you need, it comes as a big shock. Meanwhile I either try to get them to start lessons now and miss nearly half the term (and pay full price hmm) or leave it for another term.

OrmIrian Mon 12-Oct-09 10:00:23

Well I rang the school and ...wonder upon wonder!..... got to speak to the right woman straight away. Apparently the guitar teacher needs to speak to DS first to see which group he should go into as he is a complete beginner. He was ill last week. But surely he could have found time in the previous 4 weeks or so to talk to him? hmm

Anyway when the guitar teacher comes in she will get him to speak to DS and arrange it. As he has missed a few lessons the cost will be taken off next term's bill.

It's so haphazard!

OrmIrian Wed 14-Oct-09 11:18:09

Finally! DS has got his lessons scheduled for Fridays. And best of all his teacher has been given the funds to buy DS a guitar for his exclusive use as long as he carries on having lessons.

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