Not a massive issue of course in the scheme of things, but a little irritating.....
DH bought me a Victoria's Secret gift card before the Coronavirus situation happened.
I have tried to use it online, and it turns out that gift cards can only be redeemed in a physical shop. Of course, they are all closed!
Their UK customer service is non existent and it appears that any issues are dealt with by their staff in America.
They are saying that there is nothing they can do to allow me to redeem this gift card online. It has to be a shop.
AIBU to think that in the current situation, they could make an exception?
I would like to spend this card so that the value isn't lost if their shops never open again.
I know there are more important things going on right now, so I'm not looking for a flaming about how minor this is, just some advice regarding what I can do.
Thanks!
Please or to access all these features
Please
or
to access all these features
AIBU?
Victoria's Secret being unreasonable?
8 replies
MagicKingdomDizzy · 15/05/2020 14:53
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.