Advanced search

To complain? - Royal Mail

(4 Posts)
balloonyellow Sat 13-Apr-19 09:48:36

For almost a year now, my local postman has been giving my parcels to my neighbour without waiting for me to come to the door. Sometimes he just gives it straight to them and he never posts a slip through my door stating where it is. The neighbours meet the postman outside to stop their dogs bounding out so I presume he’s just cutting corners. I’ve barely even spoken to my neighbours so don’t really have that level of trust with them. DH has kindly asked them to stop taking them in but it hasn’t seemed to work.

I ordered one of those stickers from the Royal Mail that state to return to sorting office - that hasn’t worked. I put a polite sign in the window saying I’m working (run a business from home and it’s a 3 storey house) and to give time for door to be answered. That didn’t work either. It takes me 30 seconds to answer the door even though the house is big, but he doesn’t want to wait. The shittiest part is most of them fit through my door and my neighbours end up posting it through hours later anyway! He’s definitely not following the rules by skipping the ‘missed you’ card. I wouldn’t be able to prove anything if the parcel went missing or was damaged, would only be word of mouth

wowfudge Sat 13-Apr-19 09:54:10

Try speaking to him directly first? Or get something he can put parcels in for you?

Our post woman is great, but other delivery people - especially the Amazon one - not so good and it's really irritating to get home to find stuff for next door on our step even though there's a note stating their house is round the back. We even had one twonk damage our steps and block the bloody front door with a delivery for next door.

ForalltheSaints Sat 13-Apr-19 09:58:33

Talk to him first and if it brings no joy, then complain.

sackrifice Sat 13-Apr-19 09:59:50

Get a ring doorbell, send the videos of him delivering the post next door to the post office in your official complaint.

Join the discussion

Registering is free, quick, and means you can join in the discussion, watch threads, get discounts, win prizes and lots more.

Get started »