I work in a shop (though not a clothing shop) and we can issue 10% off items without any kind of managers input. So damaged packaging, or something missing, dirty, misshapen etc we’d definitely reduce if you asked, in fact we’d probably have already done it without you asking.
She's probably had a spate of people purposely marking clothing to get a discount. I worked in a clothing store years ago. Around christmas especially people would mark the clothing practically infront of us and then demand a reduction.
I would have asked for them if they had another one and if not, expected her to offer a reduction. Rather than go up asking for a reduction, it might have made her suspicious.
Perhaps I shouldn't have bought it for the sheer attitude on the shop assistant... It wasn't just the result of her actioning that I'm bothered with
From the description it doesn't sound as if she did anything wrong. She was simply following shop policy. If you have a problem with the store's policy, write to customer service. Don't stand there arguing with the poor chump on the till.
Was the romper suit the last one on the rail or something? Why didn't you just go and exchange it for a non-marked one?
I'd always ask for a discount in this situation! I've often got one too. It isn't that unusual actually. Even JLP will give a discount. But not all stores empower all their staff to give discounts, so always ask for the Manager.
The truth is that items do get marked and damaged, and not deliberately.
She really seemed like she couldn't be bothered to be there
It's a retail job in a discount shop, at Christmas. Did you expect her to bow and scrape? She's probably sick of entitled, demanding people and the long hours/Christmas music on repeat.
Again, I really don't see what the point of saying you shouldn't have bought it due to her attitude is. I can assure you that you're not that important and she really couldn't give a feck what you do. You're just another face in the crowd.