I have had a total nightmare with an order I placed at the beginning of November. It's one of those companies that send things out in dribs and drabs as they get them in. I have had to constantly chase, things haven't turned up when they said they would, have turned up when they weren't supposed to and I've had two emails saying parcels were left in a "safe space" by the courier when I don't have anywhere suitable - one turned up in my recycling bin, the other has never turned up. I have been trying to sort this out for days and days and as there is no phone number it's a nightmare.
I've had an email today to say that the courier has lost my parcel and they've given me a refund. Problem is that it's for a lot more than the value of the items I haven't received yet (even though I have emailed them on more than one occasion to tell them what I have received and to ask about the things I haven't). AIBU to not bother trying to return the approx 50% of the refund that isn't actually mine?!
Please or to access all these features
Please
or
to access all these features
AIBU?
not to offer to return some of my refund....
14 replies
Panicmode1 · 16/12/2016 14:39
OP posts:
Please create an account
To comment on this thread you need to create a Mumsnet account.