Went to a hospital appointment yesterday lunchtime. Came out hungry and decided that, since there was a chain nearby that had food I could safely eat (I'm coeliac) I would pop round and grab something before hopping on a bus home.
I got there and found this. Which is a bummer when you're in a wheelchair and your kerb climber won't quite extend to that height of step. I signalled a member of staff and asked whether they had any ramps they could put down - central London, this didn't seem unreasonable. She went and got the branch manager who confirmed they had no ramps but he would escalate to head office.
I asked how that got me my lunch now, and told him a reasonable adjustment under the act would be to offer to take my order and money from the street and bring me my food and my change while I waited. He wouldn't, just kept repeating he'd talk to head office.
Utterly humiliating, for starters, but also just so bloody unfair. Just because I'm in a wheelchair doesn't mean I have less right to buy myself lunch.
So congratulations Wasabi Holborn on discriminating against the disabled. And I hope this can serve as a PSA to other disabled MNers to avoid the place if they happen to be in that area in the future.
Please or to access all these features
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AIBU?
...to name and shame somewhere for being disablist?
68 replies
GrumpyInsomniac · 11/11/2016 13:48
OP posts:
DixieNormas ·
11/11/2016 14:07
This reply has been deleted
Message withdrawn at poster's request.
DixieWishbone ·
11/11/2016 14:08
This reply has been deleted
Message withdrawn at poster's request.
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