I've name-changed for this as I've been complaining about it IRL and don't want to out myself!
We've had a call out for a BT engineer open for a couple of weeks. First one scheduled for last week didn't turn up because he "couldn't find us". We live in a city centre on a very old street, no recent name-changes, it appears on sat nav and Google maps etc. Rearranged for this morning; today's engineer refused to attend because he couldn't get parked. There are yellow lines on our street and the streets immediately either side, but there is signposted public parking a few hundred metres away.
It's never been an issue with visitors of this type before - the guy who came to clear our gutters, the gas safety certificate check engineer, the previous BT engineer who came out in January when their previous piece of rubbish equipment packed up in a similar way - and I'm not sure what we were supposed to do, since we can't magic up a gap in the double yellow lines or knock up a quick underground car port? We can't be the only people without parking immediately outside our house/on the same street who occasionally need the services of an engineer, surely?
AIBU to think this is a pretty poor excuse for not attending a call out?
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AIBU?
To think it's not our responsibility to provide parking when we haven't got any?
25 replies
FuseLitStandWellBack · 23/08/2016 13:10
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