Fully prepared to be told IABU , I await the verdict!
I work in a busy supermarket. Yesterday I was on the checkouts when a harried looking mother approached with her basket and her young, cheerful -looking daughter who looked about 12.
In the course of conversation whilst putting her shopping through, I learnt that her daughter had SN and she was just about to drop her off for respite care. Her daughter was standing there grinning at me, I was smiling etc ...all good so far.
So she opens her bag to pay, roots through it, and then exclaims she's left her purse in the car, with all her vouchers etc in it.
She looks helplessly at me and at her shopping all bagged up. I say I'm happy to wait here for her to run to the car and grab her purse, as it's not busy in the store at that particular time (no queue) and I will wait with her shopping for her to come back.
She looked at her daughter with a slightly unsure expression whilst edging away, so I said immediately I would be happy to keep an eye on her daughter (the car park is right next to the entrance and it wouldn't have taken her more than a couple of minutes).
She said "great thanks" and raced off.
I smiled at the girl who is watching her mother run out of the store, about 10 seconds later the girl started crying and becoming visibly agitated
She pulled down her trousers and started scratching her legs, leaving red scratches all along her thighs, then pulls them up again and starts banging her chest with her hands.
She then grabs a bar of chocolate from the display, rips it open and starts munching it.
All this happened in the space of 15-20 seconds.
I was standing there saying
"sweetheart don't do that," not knowing how to calm her, (I have no experience with children with SN) and admittedly when she grabbed the chocolate I didn't stop her, it all happened so fast though.
Anyway the mother comes running back in the store, and when she saw the state her daughter was in, plus the chocolate smeared around her face, she gives me the FILTHIEST look imaginable! As if I'd just slapped her child or something.
She threw the money at me, takes the half-eaten chocolate bar away, snaps "I suppose I will have to pay for that now too?" at me, throws a pound coin for the chocolate at me and storms out.
I mean I was and still am shocked.
Did I do something wrong ? She was so nice before, and then when all that happened she was acting as if I had purposely harmed her daughter.
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AIBU?
to think this wasn't my fault? feel bad though!
32 replies
echelon · 29/04/2016 20:01
OP posts:
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