I have been on hold for nearly 20 minutes. No indication given of where I am in the queue, back to the song I came in on. AIBU to think this is totally unacceptable as a way to treat customers. It bloody well never happened with First Direct. Happens every time I ring, but this has got to be the worst.
Please or to access all these features
Please
or
to access all these features
AIBU?
Marks and Spencers bank - utter shit
3 replies
thinkingmakesitso · 19/03/2016 11:54
OP posts:
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