Last week I dispatched DH to Mothercare to get some newborn essentials while I remained pinned to the sofa clusterfeeding ds. When he paid for the items, he was asked for his email address on the grounds that "We are trying to go paperless and would like to email you your receipt." More fool him, he agreed.
Since then (8 days ago) he has received 8 marketing emails as well as the promised email receipt, including emails from the Early Learning Centre.
He's just gone to the website to unsubscribe, and in doing so discovered that they have his email address preferenced to receive emails from third parties. This isn't true. He was at no point asked whether he was happy to receive emails (other than emailed receipts), and he certainly wasn't asked if they could sell his details. This is in direct contrast to information on Mothercare's website which states "Mosaic Marketing and Mothercare plc will never pass on your details to 3rd parties without your consent." Now, ELC is probably part of one of these so technically isn't a third party, but that doesn't alter the fact that they'd automatically made that selection on his email preferences.
AIBU to think this is illegal - in contravention of the Privacy and Electronic Communications Regulations 2003?
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AIBU?
AIBU to think Mothercare is breaking the law here?
43 replies
pasbeaucoupdegendarme · 03/07/2015 17:14
OP posts:
Themoonornot ·
03/07/2015 21:37
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