Buttons

[Squigglypig]

Just had to sit down and re-sew all of the buttons on a lovely Toast coat I bought in the sale. I've only had it for 2 weeks and one popped off today. This is a coat that would have cost around £350 before sales.

This seems to happen all the time these days, no matter what brand. It doesn't take that long to sew buttons on properly surely?

[StrawberryTot]

I'm confused, what are you asking is unreasonable?
Buttons falling off your designer jacket? That you are sewing buttons? Lazy stitching? Am I close?

[SurlyCue]

Goodness i dont know the last time i lost a button. Definitely years and years ago. And i buy cheap clothing. What are you doing to all your clothes that you keep ripping buttons off?

[Squigglypig]

I find buttons fall off coats, skirts after I've just bought them. I think it' the way they are machine stitched on. They put a few loops through in one go and wind them round. I don't think it's much to ask for button to be properly stitched on. In the case of the coat, after the initial button had fallen off I looked and all the others were working way off.AIBU probably wasn't right place for thread but I'd started and couldn't work out how to cut and paste on my phone.

Just a moan really but I'm surprised no one else has noticed.

[Eminybob]

I'm with you op. It's ridiculous. DP bought me done pyjamas for Xmas and a button came off as I was putting them on for the first time. And they are from fat face so not cheap.

I find this with loads of clothes.

[Eminybob]

*some pyjamas

[WowOoo]

Have you spoken with Toast?
I would have.

Sale or not, buttons should not fall off so quickly.

[abigamarone]

I do find that buttons sometimes aren't sewn on well, but I just get out a needle and thread and reinforce the stitching a bit. It makes me feel all domesticated.

[StarlingMurmuration]

Oooo, Eminy, exactly the same thing happened with my fat face Xmas pjs! I thought I must have been rough with them but maybe not.

[LurkingHusband]

Modern "quality" innit. Same everywhere.

Bought a duvet cover from John Lewis. One button fell off when being taken off for the first wash, in which another button broke.b Returned to store, and asked if we could unpack the replacement before taking it. Both the replacements they found had the same "quality". Buttons sewn on with two strands of cotton. We got a refund.

Bought a lightweight coat from M&S. Two weeks into use, button (cheapest and nastiest thing you ever saw) broke in half. Taking it back to customer services, and assistant pulls out a spare sewn into the hem.

"Oh" I say "am I supposed to repair it myself ?"
"Well, no" says assistant "But it comes with spare buttons"
"I'd rather exchange it for a new one, please" I say
"Well that's our guarantee, but just so you know, buttons aren't considered part of the garment"
"Oh" I said "I didn't realise".

For some reason, we haven't shopped at M&S since.

I was quite upset two immutable facts from my childhood and DM shattered - that John Lewis, and M&S were the places for quality.

And don't get me started on the unavailability of popper-duvets .

[Squigglypig]

WowOOH, well I will email them but that was part of the issue as the day prior I'd filled in an on-line review to say how much I loved the coat and then yesterday the first button popped off!

Also it's not only a Toast issue, I have sat down a number of times to re-sew other garments but maybe it was the fact tgat Toast is supposed to be a quality brand makes me think that consumers are being mugged off these days. And I know it's not a big thing but I think it does belie a certain amount of cutting corners even with a (in my eyes) expensive coat that I'm planning on using for a few years.