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To expect proper bedding for dd in hospital

(106 Posts)
endlesstidying Thu 30-Jan-14 21:49:30

Been thinking about this and its still annoying me a week later so thought I'd ask the MN jury.

We had to call an ambulance for dd last week. She was admitted overnight onto the observation ward in the childrens hospital and they finally found her a bed just after midnight. When we got there the bed had a bottom sheet and that was it. She was exhausted by that time so I tucked her up under my coat and went to ask for a blanket and pillow. The nurse said she'd look but wasn't sure if she'd be able to find any and she didn't.

When I went to the toilet I noticed that other children were sleeping under parents coats and no one had pillows. Most of the adults were walking about cubicles as they were cold and the windows were open. The staff said they couldn't close them as they were too high up and it was freezing

Eventually I went back to A&E and asked for loudly demanded blankets and finally got half a dozen and after tucking dd in went along the ward and offered one to each parent who took them happily - this was at about 3 in the morning.

I then got told by a nurse to mind my own business and that I'd get the staff in trouble when tey were only trying to help. She seemed really upset and angry with me to be honest.

Was i being unreasonable? Would you have done the same?

isitme1 Thu 30-Jan-14 22:21:01

Im in a children's hospital atm and luckily hes been given a bed with adequate bedding. So have I
I did ask 4 different nurses for a pillow for myself and got 1 when they did the 2 hourly quality check (ask parents if they need anything and its all documented)

I am however still waiting for him to re-canulated
we've been waiting 2 hours. Hes fallen asleep which means he wont sleep at all later

I know a few hospitals have problems the best thing to do would be complain

isitme1 Thu 30-Jan-14 22:21:05

Im in a children's hospital atm and luckily hes been given a bed with adequate bedding. So have I
I did ask 4 different nurses for a pillow for myself and got 1 when they did the 2 hourly quality check (ask parents if they need anything and its all documented)

I am however still waiting for him to re-canulated
we've been waiting 2 hours. Hes fallen asleep which means he wont sleep at all later

I know a few hospitals have problems the best thing to do would be complain

Iwannalaylikethisforever Thu 30-Jan-14 22:22:26

I hope your dc is getting better
It's no consolation for people who have had bad experiences but I do feel so very lucky to have nhs hospitals whenever they are needed, for whoever needs them.
One of the "famous" children's hospital"do my dd goes to is brilliant and can't do enough for us.
I think sometimes it depends on where you live, the so called postcode lottery.

Pobblewhohasnotoes Thu 30-Jan-14 22:23:12

If we didn't have enough bedding or pillows we would scrounge from other wards. Not having enough pillows is a common problem, they disappear like teaspoons.

Mikkii Thu 30-Jan-14 22:23:57

When DD2 was admitted at 13 months we were provided with blankets, no pillow but she wasn't used to one.

Unfortunately we had to wait 2 hours to be admitted to the ward as they had run out of cots confused they asked if she could be put in a bed? I replied "yes if I never close my eyes or go to the toilet, she is 13 months old!"

I had the same issue about not being fed as I wasn't breast feeding her, but fortunately she didn't want any of the breakfast I selected for her so I tidied it away into my stomach

AnneElliott Thu 30-Jan-14 22:24:38

I am not surprised. When DH was in hosp after a heart operation there were a lack of pillows and I had to bring my own.

Also when I had DS on one of the hottest days of 2006 they had the heating onshock They told me they could not get it switched off even though the rooms were nearing 100 degrees. I had to ring their press office and tell them that the mail loved stories like this. 10 mins later and someone had arrived to turn it off. You should definately complain about your experience.

AngelsWithSilverWings Thu 30-Jan-14 22:32:12

It's terrible. I was admitted just after midnight once after a miscarriage and was just given a bed with nothing to cover me. I slept under my coat but as I was attached to a drip it was really hard to stop my coat slipping off . My DH nipped home to get my dressing gown to keep me warm.

Thankfully I was moved to a different ward in the morning and was looked after a bit better after that.

isitme1 Thu 30-Jan-14 22:38:44

Thanks iwanna
that is true. We are lucky to have the nhs and I hope it comes out of the mess its in soon.

And I also agree to the postcode lottery! !
The waiting time for ds to be seen here at this childrens hospital was around 8months and we got him to see another specialist in a different area (through choose and book ) it took us upto 3 hours to get there but was worth it as they saw him within 2 days (phone call from choose and book Tuesday evening and then I emailed the hospital as they knew we were trying to get referred and they saw him as an emergency on Thursday the same week)

endlesstidying Thu 30-Jan-14 22:43:08

I do agree Iwanna honestly from a clinical point of view they couldn't have been better. They dealt with her overwhelming and immediate needs very efficiently. The doctor was amazing as were the vast majority of the nurses adn I can 't speak highly enough of the paramedics.

Cuddlydragon Thu 30-Jan-14 22:43:10

I'm afraid I think this is pretty common my DS was admitted to a big name children's hospital at 6 weeks old. All they could provide us with was a pretty dirty bottom sheet on a cot. Again late at night nursing staff couldn't find clean linen so I sent my husband home for our pram and pram sheets. It started a trend on the ward. DS spent his stay in his pram carrycot on our own clean bedding. The consultant didn't bat an eye. I couldn't bring myself to complain as I was so bloody grateful to leave with a healthy DS, but I wish I had now.

Wantsunshine Thu 30-Jan-14 22:47:06

Seriously complain. We all pay a huge amount in tax and this is not what we are paying for. This is an absolute disgrace. There is no reason for this. Absolutely disgusting treatment.

DeWe Thu 30-Jan-14 22:49:40

When I was in hospital aged 3yo, they provided nothing on the cots to cover. The idea was they had the ward at the right temperature so they didn't need it.

I hated it, and dm brought a blanket in that I would cover myself with. Ever morning I woke up to find it had been removed.

I still hate sleeping uncovered, even when really hot I'll have a sheet or something.

TheProsAndConsOfHitchhiking Thu 30-Jan-14 22:50:02

YANBU and well done!

I had a similar experience after a c section when I was really ill and having night sweats (septicaemia) I ended up having just a sheet over me and a plastic cover on the pillow which I put my dressing gown over.

Purplehonesty Thu 30-Jan-14 22:50:30

That is totally bizarre! How can a hospital not have basic things like blankets and sheets?
I've just spent a weekend in our hospital with dd and there were tall trolley type things full of linen. You just chucked something in the laundry when it was dirty and got some fresh.
You should def complain so that nobody else has to go thro that.

Runwayqueen Thu 30-Jan-14 22:55:59

Hope your dc are feeling well again very very soon.

I had a similar experience late last year. After spending 9hrs on a a and e trolley I was found a bed but it had no pillow or blanket. I didn't get one till I was moved again 12hrs later.

justmyview Thu 30-Jan-14 22:58:39

Mixed feelings - OP helped people on her child's ward, but at the expense of people on A&E, who were probably in far greater need

breatheslowly Thu 30-Jan-14 23:05:51

I doubt that the A&E department would have allowed them to be taken if they couldn't be spared.

FloraPost Thu 30-Jan-14 23:11:23

YANBU, DS1 was in for a week with pneumonia last year. The ward continually ran out of bedding so we brought in our own.

Chippednailvarnish Thu 30-Jan-14 23:21:12

You must complain, using coats as bedding is a massive infection risk!

Notcontent Thu 30-Jan-14 23:48:40

That's truly shocking. It sounds like something in the third world, not a wealthy country like the UK.

Quinteszilla Fri 31-Jan-14 00:28:01

The uk is not really wealthy ... A few privileged people are wealthy but not the country.

Of maybe it is wealthy from a British perspective

IAmNotAPrincessIAmAKahleesi Fri 31-Jan-14 00:43:34

YANBU and I do think you should complain, especially about the nurse who got angry with you- how dare she tell you to mind your own business in that situation? I'm sure she was trying to cover herself for not doing more but that really is no excuse

Our local paeds ward it great but there is usually a similar lack of things on the postnatal ward. The last time I was in my DH brought in a load of pillows for me because I need them to position myself correctly in bed, the midwives kept telling me off for having them and any time I was briefly away from my bed they would try to take them shock I don't think I've ever been so riled up over pillows grin

missingmumxox Fri 31-Jan-14 01:14:25

I am shocked! I am a nurse and I have never seen a pt without beding, I have struggled to find blankets at night, because we had been forced to use them as pillows which do walk! But went to another ward for them.
Even the day all our linin was stolen and the ward next door, we managed to get enough.
My only thought on the nurse was that they where short staffed and therefore unable to leave the ward, which was ever thus, but we used to have lots of students who where not in the numbers so could be dispatched.
The biggest issue is money obviously, but also theft, sometimes with the best of intentions, such as the day my bs as a baby was admitted in the night. All his clothing ruined and discharge the next day, the bed was needed, he was well, and I just wanted to go home, the nurse wrapped him in ward blankets which I doubt I ever returned.
I have also done this on discharge for elderly patients on patient transport which can be cold.
I would have done the same as you.
On the lady who described being under hospital arrest, not allowed to leave her son! I found as a student nurse, on the paed ward I worked on, and as a parent the nurses are spoilt, this is only 1 trust so not fair on all paed nurses, but they are there to care, and act in
Loco patentis, I can't stay in as I have no family, husband works away (would come back but this could take time) and I have other children to care for.
Also as a ICU nurse I have met family mbers who have sat in Vidgil, and lost their job. Not many but enough, so some parents could at the least loose pay.

diddl Fri 31-Jan-14 07:20:06

Is there no bedding at all on this ward then or had it all gone elsewhere??

ChunkyPickle Fri 31-Jan-14 07:39:23

I am amazed! When DS was in hospital they couldn't have been better - electric beds, pillows/blankets as requested (for parents staying over too) the ward was kept warm because lots of the kids had monitors and couldn't easily be dressed.

Was a bit of a shock when I rolled up in the post-cs maternity ward of the same hospital to discover things weren't quite like that for new mothers though..

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