to complain about this junior hairdresser?

[Didactylos]

Ive just been out to have my hair done as a bit of a boost for the weekend and in the interests of economy I decided to go to another hairdresser than my usual one (I like them a lot but I usually spend 100-200 there, though I have never been unhappy with any colour, cut or treatment from them) So, first world problems....

So I went to salon B, which seemed nice and the stylist who was cutting my hair made a good job of it. Until she went to do someone elses hair and gave me over to one of the juniors to finish my drying. This junior had washed my hair and I felt she was a bit rough, but I have never had such a bad experience at a hair salon as her blowdrying my hair.
I have long, curly fine hair, tends to be quite thick and untameable, normally I wear it up, and find it gets very frizzzzzy if styled too much. I had asked for my hair to be dried into its natural loose curls, just smoothed down as it gives me nice hair for 24 hrs and then a good updo the next day. Most people just dry it and then use tongs or straighteners to accentuate the curls that form.
But this lassie decided to blowdry my hair using 4 round brushes (Is this a thing now- Ive had long hair styled for years and noones ever tried this. She'd do a section, then curl it round the brush and leave it in my hair while she did another few, and then pull out the brush. Which, through fine curly hair was bloody agony on each brush and each one took her between 3-5 mins to disentangle from my hair. She also managed to direct the dryer so that it felt as though it was burning my scalp at the top of each section, burn my ear as well so I jumped, and then scratched my neck with her nails while dividing hair
Hair looks: meh - frizzy at top and all curls have disappeared into undifferentiated fluffieness during the drive home

I suffered, in a british and stoic manner, and after 2 polite 'that hurt' and Im afraid its too hot' gave up as she completely blanked me both times. I have come home simmering resentfully - I know shes a junior and not as experienced as some others but she really didnt have any gentleness or customer manner. I dont want to get her into trouble but she probably needs told shes a bit too rough. I feel bad I didnt say anymore at the time but just wanted home. Should I go back or email and complain?

btw DP would also like to know if I am being unreasonable for writing a novel length post about this as he feels Im overreacting

[Cyb]

How very British,to put up with prolonged hair torture but not put a stop to it while it was happening ;)

[Stubbed56]

Either go back or email. But you should definitely say something. I would probably just told her to stop, then asked someone else to do it.

[lovesherdogstoomuch]

been there, got the Tshirt. it's difficult to say something at the time because you are a nice lady and didn;t want to get her in trouble. but, here's the thing- she was crap and didn't look after you. phone them tomorrow. we can all be too British sometimes.

[mum23girlys]

You probably should complain but I probably would've just sat there and fumed inwardly too

Was she trying to force your hair straight? My best friend owns a salon and she cannot get new staff that are able to do anything with hair unless it's poker straight. She told me this when I had to get her to fix my dds naturally curly hair as the hairdresser had cut it squint. Think it's because lots of people use straighteners now rather than having any bounce in their hair.

PS I don't think yabu or overreacting at all! I changed hairdressers about 10 years ago cause I came out with hair that looked like she'd cut it with a knife and fork and highlights that made me look like a sunburnt zebra but like you I just sat there saying nothing

[breatheslowly]

I used to watch a junior at the salon I went to pull clients all over the place by being really rough and was puzzled why people let her do it. It won't help her in the long run not being told. It may just be that she isn't used to your type of hair, but it won't be the only time in her career that she works with hair like yours.

[BabetteAteOatmeal]

I think it's reasonable to give te salon some feedback about the negative experience you had - this girl isn't going to improve if her employers don't know when she's done a bad job. It doesn't need t be couched as a complaint if you feel that's over the top.

I also don't think YABU at all to be upset about this, I had an adolescence scarred by serial awful haircuts (the hairdresser had mental health issues and my DM "felt sorry for her", though never he her own hair cut there ) and am still sensitive about getting a good hairdressing experience as an adult.

[Didactylos]

I think I will drop a quick email to their feedback
and Im back to my usual place next time
Cathartic to moan though... thanks for listening