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To think this restaurant should not advertise baby changing facilities?

(7 Posts)
gwenniebee Mon 17-Dec-12 14:37:28

DH and I took dd (5months) to a chain restaurant for lunch with some friends for a birthday. We'd checked before on their website that this branch had baby changing facilities. When we needed to use said baby changing, it turned out their facilities consisted of a sign saying if you needed to borrow a changing mat, just ask. When I asked I was told the designated area was at the side of the sink. This space was about A3 size and had a stand with menus in it. It was also wet, and there were no paper towels to dry it with. The floor of the ladies was filthy and also it was such a small room that if I'd put dd on the floor no-one else would have been able to get in or out.

I'm not one of these people who thinks everywhere should have facilities to suit my pfb, and I should probably learn to change her on my lap or something, but this place actively advertised that it had baby changing. AIBU to be a bit hmm about it?

StrawberriesTasteLikeLipsDo Mon 17-Dec-12 14:53:42


CailinDana Mon 17-Dec-12 14:56:21

YANBU. Write them an email and complain. I had to change DS is the dark corner of a popular pub once and when a staff member complained I politely pointed to their "family pub" sign and said if it was actually for families it would have changing facilities but seeing as it didn't I had to change DS on the floor. She didn't have a response for that.

scarletfingernail Mon 17-Dec-12 15:03:58


I remember going into a restaurant and asking about baby change facilities and was told yes there were. Half way though our meal DS had a nappy explosion. I took him to the toilet were there was nothing literally nothing to put him on. So I asked the manager about the supposed facilities who put 2 chairs together in the restaurant and said I could change him on them shock. So I did. It was right in view of the window where loads of people were walking by presumably deciding where to have lunch grin

gwenniebee Mon 17-Dec-12 15:08:42

grin scarlet that's brilliant. It did occur to me to change dd on the benches in the restaurant.

maras2 Mon 17-Dec-12 15:10:58

How vile.Name and shame Gwen,or use Tripadvisor.No need for this crap now.I had difficulty with this when my kids were babies,that was the 1970's.

BigShinyBaubles Mon 17-Dec-12 15:14:52

Thats disgusting. I really think you should complain.

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