Hi all. Just wanted other peoples opinions. I had booked a caravan site for our motorhome 1st week of Aug but unable to go now. Phd today - 2 weeks notice to cancel and they are keeping deposit which was half of total charge for the site. I was not told when I booked that deposit was non-refundable. Tried to reason with woman on phone that I was giving 2 weeks notice & as site in very popular tourist area they would have no problem rebooking site but still no refund. Surely they shouldnt keep full deposit when giving them plenty of notice of cancellation. Woman on phone wasnt pleasant & told me she was running a business! She told me how her friend had lost £500 deposit when cancelled a wedding at a hotel. I tried to argue that a hotel would give 48/24 hours cancellation notice for a room & she advised she wasnt a hotel she was a caravan park. In the end she has given me a credit note & will allow me to use next year - although dont want to go near the place now. AIBU to be so annoyed and frustrated?
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AIBU?
StrandedBear ·
18/07/2011 16:16
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BluddyMoFo ·
18/07/2011 16:19
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rubyrubyruby ·
18/07/2011 16:31
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