Okay so hope I don't bore the pants off anyone, but just feeling irritated by incidence at my bank.
Briefly - went to my branch to open an account for DD (1 today!). Asks for 1 form of ID; passport, child benefit letter, birth certificate etc. I left DD with DH as he was home early and easier to do these things alone. Went to back.
The lady at bank said, 'Sorry I can't accept passport as valid ID because your daughter is not here and I need to certify on the photocopy, 'this a true likeness..etc'
ME: ' But this photo was taken when my DD was 3 weeks old, she is asleep, she doesn't look anything like the photo, it could be any baby'
LADY: 'Sorry it's in the procedures and policies or whatever'.
ME: 'But if I'd brought only birth certificate then that would be acceptable'
LADY: 'Yes'
ME: 'But to get the passport I had to show the birth certificate'
Anyway this goes on, I can be a bit bloody minded at the best of times and actually was thinking this was a bit ridiculous. I mean the gist of it was that I could have produced any vaguely 'baby' type looking human being in off the street and that would be ok and she would have been happy to certify it as 'a true likeness'. BUT MY DD LOOKS NOTHING LIKE PASSPORT PHOTO and yet the lady at bank would have been happy to say there was a likeness.
Then they got on the phone to the customer services etc etc, they then said 'well it's up to the discretion of the bank' so basically they could do it, nothing to do with policies and procedures.
The lady refused saying that she just 'couldn't do it', as if she would be breaking some deeply held moral belief, then the manageress came and said no we just can't do it. And I said again, so if I bring any baby in and say it's my DD then you'd be able to certify the passport copy, and she said, 'we'd have to'....I don't know it just seems so silly to me.
A birth certificate on it's own is ok but with passport you must produce baby...I don't get it.
Anyway...right well sorry for such a boring post on such a minor annoyance. I know I was BU I guess, I was being a bit argumentative and annoyed at the pen-pushiness of it all.
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Totally petty minor issue but...
6 replies
VanillaRooibos · 15/07/2011 23:21
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