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to switch off my iphone so I can't take texts and calls from work?

(38 Posts)
Ormirian Sat 25-Jun-11 12:18:14

I've had calls almost every weekend since Christmas because something doesn't has gone wrong (I work in IT). I chose not to go on the on-call rota just so that I wouldn't have to waste my previous weekends - so I also chose to forgo the extra income that would be coming my way. But because we are a small dept we all have areas of the the system that only we have good understanding of. So there is an understanding that if something comes up that is beyond the knowledge of the person being paid to be on call, they can call the specific 'expert'. We even have external contacts at the software houses who wer are paying maintenance contracts with to be avaialable 24/7 so they really should call them first! There have been loads of problems with my areas due to software changes etc and as I say....I haven't had an uninterrupted weekend for ages.

I have written plenty of notes and guides on how to deal with problems that arise. But every time I get a call they always say' I've had a quick look at the notes but I don't think this is the same...' so I dive in and have a look and it is! angry And even if it wasn't they should call the software house not ME!

So aibu to think 'fuck you, work it out!'? I don't work weekends....

BTW DH is at the stage where I think he will say exactly that next time anyone rings.

MindyMacready Sat 25-Jun-11 12:20:56

Take the call, don't answer the question, but politely point them to your external support houses. They'll stop if you're consistent.

sayanythingRogerjustrogerme Sat 25-Jun-11 12:21:32

In short, YANBU. I hate the fact that technology means that we are all now on call at all hours of the day.

Ormirian Sat 25-Jun-11 12:22:51

LOL at consistency.

I did some training with our new rescue dog on Friday - consistency was the key there too. Perhaps I should also try doggie treats and a training lead grin

CogitoErgoSometimes Sat 25-Jun-11 12:43:44

I tell work that I live in an area with rubbish reception. Which was true until a new mast was installed.... <whistles nonchalantly>... haven't told them about the mast.

CherylWillBounceBack Sat 25-Jun-11 12:54:40

YANBU. This is your time, and if you're not on the on call list, it's not your problem unless you want to help as a favour.

Although why did you have to add the 'i' to your phone? Are we expected to be impressed you've succumbed to Apple's marketing?

wellwisher Sat 25-Jun-11 13:08:31

YABU to specify that you have an iphone. And if you work in IT you should know that Android phones are vastly superior and iphones are for muppets who fall for fancy marketing grin

YANBU to turn off your phone at weekends... but you will win more points with your work if you deal with the issue positively, e.g. by making a new process doc/flow chart for dealing with out-of-hours emergencies.

Glitterknickaz Sat 25-Jun-11 14:02:47

Can you not just block the number?

PigletJohn Sat 25-Jun-11 14:12:49

if it was me I would have a separate SIM for work calls, and put it in some cheap old phone so I could carry on my personal life on the best one.

never give your personal phone no to work.

PaperView Sat 25-Jun-11 14:16:38

Just don't answer. Problem solved.

PaperView Sat 25-Jun-11 14:17:46

Or charge as if you had been on call grin

Ormirian Sat 25-Jun-11 15:27:24

I specified iphone because work got it for me so I could pick up emails too. Is that an issue? confused

And I don't give a stuff if it's an iphone, an android or a frigging cyborg......

Ormirian Sat 25-Jun-11 15:28:30

"e.g. by making a new process doc/flow chart for dealing with out-of-hours emergencies."

We've done that. Somehow the easy option still gets taken,

Ormirian Sat 25-Jun-11 15:29:22

So I wasn't impressed my apple's marketing I meant to add.

Weird....

DontGoCurly Sat 25-Jun-11 15:30:31

Don't answer them. If they want to pick your brains they need to PAY with cold, hard, cash.

Work is an exchange of ideas for money. Give nothing for nothing.

Orm - DH is in IT. He has his work phone, and a personal phone. He turns his work phone off at the weekends for precisely this reason.

Andrewofgg Sun 26-Jun-11 08:33:13

YANBU if that's the rule, you can be on call or not and take the money or not. But it's a funny way to run a business and not one I would follow. I would make new joiners take their share of the weekends, and of the money, like it or lump it.

PonceyMcPonce Sun 26-Jun-11 08:39:48

Dh has a private phone for this reason. I used to get very cross at calls and messages from different time zones.

Lol at inverse iPhone snobbery. Clearly if you are fortunate enough to be given an iPhone, you should be grateful to answer it!

tribpot Sun 26-Jun-11 08:44:26

The reason the easy route is being taken is because many people are inherently lazy, and if they can 'phone a friend' and get the answer instead of figuring it out for themselves, they will do. Your work didn't get you an iPhone so you could answer their calls and emails in our own time, I would turn it off or start charging for your time, which I think will definitely help to motivate the management to ensure the proper support routes have been exhausted first.

ChantingAsISpeak Sun 26-Jun-11 08:45:22

YANBU, unless the software is linked to a nuclear reactor that might melt down or a life support system. Turn it off, have a life and be a more productive worker during the week. If those who are being paid to be on call keep having issues they can't deal with, then surely your company can arrange training?

Few people (if any) need to be available 24/7 -if you are off or on holiday there is no reason for them to contact you.

CoffeeDodger Sun 26-Jun-11 08:53:51

Message withdrawn at poster's request.

rookiemater Sun 26-Jun-11 08:58:41

I have two phones for that very reason as many years ago a Sales Director thought i would be the perfect person to bother with non urgent phone calls when he drove home from appointments in the evening.

Try to remember how many calls you have had over the past months, let your work know this and say that its not appropriate because you aren't on the weekend rota and aren't receiving payment to get this level of calls. They may be surprised by how many calls there are.
And yes YANBU unless your work involves brain surgery or nuclear reactors as below.

Ormirian Mon 27-Jun-11 08:11:43

Thanks.

Not nuclear power or brain surgery thankfully.

The production, warehousing and logistics system are all totally dependent on IT now so it can get a bit messy if it goes tits up. So I am 100% suppportive of the need for me to get involved if it goes wrong in a way that it hasn't gone wrong before and for which I have not provided any guidelines...but not otherwise. If I wasn't there they'd have to cope.

tribpot Mon 27-Jun-11 08:15:28

Absolutely - what they need to be 'encouraged' to do is deal with the mundane niggles themselves/with the support system provided and paid for. But the curse of being helpful means they will always come back to you unless you put some firm boundaries in place smile

fedupofnamechanging Mon 27-Jun-11 08:23:31

The thing is people will always take the easy option where possible. It makes sense. You have brought this on yourself by taking the calls and providing the solution. You are not being paid for this time, so you need to stop making yourself available. Don't make a big deal of it at work, or they will think you are being deliberately obstructive and it will damage relationships with colleagues. However, you need to stop being available. Either turn the phone off or screen calls. It's easy. Your colleagues will never know if you have deliberately ignored the call and once they learn that you are not available, they will have to sort it out themselves. I'm sure they will, necessity being the mother of invention.

don't feel guilty because work got you a nice phone - they did it for their benefit, not yours!

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