Hiya,
Full story below. My mum has been receiving bills from them despite my calling them many times, faxing the death certificate (from their own orange shops for which I have a receipt) and being stuck in orange shop for hours arguing and being promised in all ocassions it will stop.
Now my mum has a letter informing her that if she sends them the death certificate then they will not charge her for the bills they have been sending her as a 'gesture of good will'.
She has been soooo stressed out by these bills and has fallen out with me a couple of times because 'you said you were dealing with it'.
Perhaps if I even vaguely believed sending off the certificate again would have any effect I would do it. But I have done EVERYTHING that has been asked, and more.
www.mumsnet.com/Talk/other_products_chat/1243155-What-do-I-do-about-Orange/AllOnOnePage#26062141
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Orange harassing Widow over late husbands bill, despite her sending death certificate.
24 replies
Starchart · 23/06/2011 10:50
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