My feed
Premium

Please
or
to access all these features

Join the discussion and meet other Mumsnetters on our free online chat forum.

Chat

John Lewis website problems?

4 replies

minipie · 15/11/2020 17:45

Anyone else struggling with the John Lewis website?

Appreciate this is not the most exciting thread but I have a massive basket of stuff to buy and it won’t let me onto the basket page ... been like that all day ... very annoying as I will have to start all over again if it doesn’t sort itself out. Gah.

TBH I’ve found it very ropey every since they changed it a while back (maybe when they redid their logo, can’t remember).

Is it just me??

OP posts:
Report
Runningoutofnamestochange · 15/11/2020 17:58

I checked out no problem yesterday, only a few items though.

Report
minipie · 15/11/2020 18:47

Thanks! it was ok yesterday for me... but now I can’t get to checkout just get an error message. I may give up...

OP posts:
Report
ureterr1blemuriel · 15/11/2020 18:50

I have this sometimes. Are you on your phone? As long as you are logged into your JL account the items should stay in your basket. Turn your phone off and then on again and that might do the trick.

Report
minipie · 15/11/2020 22:49

I’m on iPad - tried the off and on but the problem is still there 😫 I will keep trying

OP posts:
Report
Please create an account

To comment on this thread you need to create a Mumsnet account.