Ebay seller

[Kitkat05]

So my item never got delivered and the seller is asking me to sk neighbours and family. I get the neighbour part but my family live an hour away.? She keeps insiting I ask family?!!

In the end I told her I have cctv and it shows no delivery for the day she said it was delivered.

I'm going to dispute it with ebay. Anyone know if I need to wait 8 days? I opened the case two days ago.

[Kitkat05]

*ask

[empireants]

Don't worry, eBay / PayPal always support the buyer. If the seller doesn't agree to refund you, you'll need to wait until you can escalate the case then eBay will refund you.

[catchyjem]

Just follow the procedure on ebay, you'll get a refund

[Kitkat05]

@empireants @catchyjem thank you will do. It's £5 which I know may not be much but now that she has annoyed me will escalate it.