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To think getting the people who book the appointmentsare twats

(164 Posts)
Domjolly Mon 25-Feb-13 18:48:03

Rung up to day to book my lad an appointment to get new braces

He broke the other ones during half term (before any one says anything i am paying £80 for new ones)

Any who i asked if i could have the last appiontment of the day as i dont want ds to miss a whole day of school for a 20 minute appointment

The sodding lady on the phone CLEARLY said " we like to try and keep the last appiontments empty because the nurses like to go home early on a friday confused WTF wouldnt be all

Its not as if it closes at 8pm the last clinic is at 3:45 shock

I challaned her and said what did you just say you purposley keep the last slot emepty do every one can leave early she tried to back track and say she didnt say it when i told her i was on a iphone and had recored the phone call he relented and booked the slot WTF is going on in the NHS ffs shoddy shoddy shoddy oh is a nurse in private hospital and he could never ever get away with this i think most people dont even relise the clinc is open till 3:45 because they have been strearing people to lunch time appointments cant ruddy believe it

gordyslovesheep Mon 25-Feb-13 18:49:05

wow you sound fun!

countrykitten Mon 25-Feb-13 18:50:21

Yes it's appalling. But so is your lack of punctuation - that post is very hard to read....

cazza40 Mon 25-Feb-13 18:50:52

Yabu

Domjolly Mon 25-Feb-13 18:52:59

Sorry but if the clinc closes at 4 and the last slot is at 3:45 then thats when the last slot is end of.

They are the ones who set the hours of operation and i dont think its to much to ask to book a slot when they are OPEN if every one left work early because it was friday the uk would come to a hault

Domjolly Mon 25-Feb-13 18:54:45

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Domjolly Mon 25-Feb-13 18:55:44

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Yanbu, ignore the bitchiness. I'm surprised they said that on the phone though, very unprofessional.

TheVermiciousKnid Mon 25-Feb-13 18:55:51

Oh dear.

Inseywinseyupthespout Mon 25-Feb-13 18:56:15

YABU to have recorded the phone call without her permission.

Domjolly Mon 25-Feb-13 18:56:47

I have issue with spelling and what not i didnt think only highly educated were allowed to post

This will not end well. It's off to such a start already.

Soupqueen Mon 25-Feb-13 18:56:52

Did you really record the phone call? If so, you need to tell people they're being recorded at the start of the conversation. If not, you were lying. Nice.

Inseywinseyupthespout Mon 25-Feb-13 18:57:21

However , YANBU about the appointment slots . What a ridiculous thing to say.

Domjolly Mon 25-Feb-13 18:57:48

Inseywinseyupthespout i didnt i just find this usually helps people remember what they have said when trying to deny or back track

crashdoll Mon 25-Feb-13 18:58:21

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AmandinePoulain Mon 25-Feb-13 18:59:02

I don't understand why if his appointment was in the middle of the day he has to miss a whole day of school? I can clearly remember having orthodontic appointments whilst I was in school, my mum would provide me with a note, I'd leave half an hour before, walk down to the dentist, have my appointment and walk back to school hmm

Perhaps what they mean is that the nurses may actually for one day a week leave on time - how many clinics run to time? Not many I imagine, maybe by leaving the last slot free they stand more chance of actually finishing by 4:00?

Domjolly Mon 25-Feb-13 18:59:05

Just to say i didnot Record the phione call just wanted her to stop back travking as she was trying to say i miss heard ect when i challenged her

OnTheOpenRoad Mon 25-Feb-13 18:59:28

Did you really record the phone call? If so, you need to tell people they're being recorded at the start of the conversation. If not, you were lying. Nice

Was just about to say this.

Doesn't matter if you recorded her, if she wasn't warn beforehand then your "evidence" isn't worth anything.

LadyBeagleEyes Mon 25-Feb-13 19:00:27

You recorded the call?
It's sounds annoying Op, but these small things are sent to try us.
You sound unreasonably angry.

whattodoo Mon 25-Feb-13 19:00:29

Is Friday the only day you can go?

Domjolly Mon 25-Feb-13 19:01:31

AmandinePoulain its a bit far not local so its the travell time ds finshed school at 2:15 so we would have to set out 1:30 minutes before and then wait however long then 1:30 back its in central london we live in the out skits of london and would have to get the train in

Hes seeing a specialist at one of the london hospitals

ZenNudist Mon 25-Feb-13 19:01:39

I'm not sure why you're getting negative reactions. Yanbu, 4pm finish is early enough. Woman clearly had mush for brains, both to say that in the first place & then to believe you were recording the call!

YANBU.

I read your post fine btw hmm

slatternlymother Mon 25-Feb-13 19:02:13

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