I am fuming tonight.
DH and I have a joint credit card.. or it WAS. I am the family banker, and so all the finances, pay card etc. Generally I pay online but Tescos only update their site once a month which irritates me as often I pay it off mid month.
So tonight I rang them to pay it off and after an interminable length of time trying to get thro to an actual human, I checked the balance and asked to pay.
At which point they asked if my husband was there.. I asked why. Well, said the woman, we need the permission of the primary card holder before I could pay! Hmm since when I asked, as we had a joint account (had specifically stated this when we opened the account a few years ago) and were joint card holders.
On no, sorry he is the primary card holder. Since when? Since we made a few changes to our system. Why have you made HIM primary card holder, given that ALL account payments, issues etc have always been done by myself, paid from MY account etc... never had an issue before!
pause.. silence.. then 'sorry but HE is the primary account holder' ' new policy..'
I am fucking fuming. I had to hand the phone to my bemused husband who confirmed bla bla and gave it back for me so I could pay. Which I did and curtly informed them that we were now closing the account.
SO.. I m looking for a new account. We prefer a joint account for ease but under NO circumstances am I ever using anyone who automatically makes my husband primary holder over myself! Surely there must be somewhere out there that isn't so ridiculous?
(failing that any recommendations for a card for myself....)
Ta!
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Feminism: Sex and gender discussions
help me find a non sexist credit card!
35 replies
MedusaIsHavingABadHairDay · 06/12/2011 21:13
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