This morning I'm feeling like having a real moan.
Due to a cock up over dates I couldn't get an appointment with my usual hairdresser on a day that suited me. I though I'd go to Toni and Guy in Bristol for a restyle and colour and foolishly thought that "the" "style director" there might give me a new look that was abit more edgy that the haircut I usually have - sad delusion.
Having agreed to pay an eye-watering amount for these services and with an assurance I'd be out for 12 noon I turned up to be told I was due at 9.20 not 9am - I knew then I'd not be out for 12.
My usual hairdresser is top notch at colour, and I asked the colourist at Toni and Guy to use 3 colours and that I wanted my hair darker but rich in tone - I even explained what the 3 colours usually used were. He didn't show me any charts, said it would look lighter and proceeded to use 2 colours only. They didn't even check how it had taken before washing it off, and now my hair is brown, plain boring brown exactly as nature provided me with, but with a tiny glint of cheap red if you shine a light hard on it.
Bad enough, but when "the style director" (who then told me it was just a grade and there were several of them) got started, it went from bad to worse.
I wanted a new haircut and mentioned 3" off and lots of choppy layers, she told me it had only grown an inch and a half and proceeded to administer a pudding basin bob. I kept saying that I didn't want a sleek blow dried look and she carried on doing that, only spending a few moments on the layers after I had pointed out she had not cut them at all.
I couldn't just sit there - I spied a lady about twenty years older than me leaving with a horrible bob like the one I was being given and started to cry - the stylist said it was nothing to do with the cut but to do with the products applied and I couldn't have it sorted out if I had to be gone by 12. She then dragged the poor colourist in to hear what I thought about the colour and lovely chap that he was I could only say the truth - that it looked plain brown with no sign of any highlights at all.
When I got home DH said it didn't look as nice as usual - he was struggling to find something to say actually. TBH I look like some of the old ladies who use the care service I run - flat bob seems to be all the rage with the 80+s these days, especially the very religious ones.
I'm dreading going to work tomorrow - my colleagues know I was off to spend £££s on an edgy new look, they will laugh their heads off. It looks like a DIY job and an application of brown Nice and Easy.
They did give me £20 off because I wasn't happy - so it "only" cost me £126 !!!!! But quite frankly I feel violated - should I spend some time writing a vociferous letter of complain to the manager about it?
Can anyone recommend a hairdresser in Brisol/Bath or Cheltenham ( or area in between) who will actually listen to what I want and deliver me something that looks half decent?
Perhaps I should forget all about it and head off to M&S to buy a nice long flowery Per Una skirt to complete the look.
What did I do to deserve this - I turned up at the appointment wearing a shortish jumper dress, boots etc - all carefully chosen to give them an idea of the sort of look I like.
Sorry for length of this rant - I'm so fired up about it I feel like heading back to the Salon on Monday with a placard saying "don't go in if you don't want to look like this!"
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Horrible haircut Toni and Guy - long rant!
116 replies
higgle · 23/01/2011 11:34
OP posts:
YeButerfleogeEffete ·
23/01/2011 14:31
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