Harley street fertility clinic, Devonshire place

(41 Posts)
Hamera Sun 24-Feb-13 12:07:49

Anyone trying to get pregnant, please do not use this clinic. You are better to pay somewhere else than this place, I started my fertility treatment here,it was a disaster . The timings were all wrong, they had no idea what they were doing. Not only did I not get pregnant, I was left out of pocket at triple the cost that should have been a third of it. THey dont mention the extra payments until the final bill, then you get the shock. It's disgusting, how they manipulated me into this. So please read the bills and ask them about the money each time. They don't do any checks either which is very suspicious.
Please use a different clinic if possible

DMH45 Thu 12-Nov-15 14:27:08

HSFC is a satellite clinic. Glad you had a positive experience, you are one of the lucky ones'. In my opinion the clinic overcharges, could not give a cahoot and is run my a greedy disingenuous Dr and her son! Strongly recommend that you use reputable clinics !!! My vote goes to the Eugin Clinic/ Barcelona !!!

Pocket1 Fri 31-Jul-15 22:34:18

Another vote in favour of Dr Venkat. Without this amazing woman and her fantastic team at Harley Street Fertility Clinic we wouldn't have our beautiful daughter smile

Frank85 Fri 24-Jul-15 19:53:42

Im currently having treatment with Dr Venkat and I have just had it confirmed that I am pregnant, this whole thing has taught me that you could have the best doctors in the world but that wont change how your body will react to the drugs and what will happen when your egg and sperm get in the lab and also what happens if you manage to get as far as an egg transfer, nature will do what it wants to do
I found the care really good from her she works tirelessly and she really does care!

The only criticism I have is that the receptionists don't pass on messages and can take a while for a nurse to call you back when they do get the message.....

Also the clinic is regulated by the HFEA is was all written into our paperwork.

I did feel that all the financial side of it was clearly laid out and communicated you know what you need to pay for if / when something happens during your treatment that doesn't conform to the "norm"

wanabemummy Fri 24-Jul-15 16:02:27

It is clear that people have mixed experiences of Harley Street Fertility Clinic, my experience was a negative one. The fees are so expensive and you do not get alot for your money. This clinic do not like you complaining or expressing your views on how they could deliver better patient care, after my last appointment I left very upset as the consultation with Dr Venkat was rushed and after when myself and my husband were sent to the nurse, she was rude, arrogant, lazy and could not be bothered with us. We had more questions after we left than what we had before the appointment. You can hear everything the receptionists are saying on the telephone, one of the receptionists took a call from someone who was enquiring about intrauterine insemination and I heard the receptionist say that there were not any nurses available to speak to them at the moment and they would get someone to call them back, there were actually two nurses standing behind the receptionist and it was clear that the nurses could not be bothered to have a conversation with this poor person on the phone. Everything costs money at this clinic, even thawing embryos which is just stupid. I have found a much better clinic, not only are they cheaper but they care and they communicate with each other. The people who have answered the phone at the new clinic have very good knowledge and are very helpful, the receptionists at Harley Street Fertility Clinic barely seem awake and they could not answer any questions that we had. It is alot of money to spend when you are rushed through. I hope this review helps, just because it is Harley Street does not mean it is the best and I am so glad we did not spend serious money there. It was very apparent that we were just money to them and we felt uncared for, please consider that you can get more for your money elsewhere.

ttangel31 Thu 22-Jan-15 11:31:10

Hi has anyone else had problems contacting LFC as I have been trying to contact them for over a month now with no luck..

DMH45 Fri 19-Dec-14 14:29:04

HSFC are a satellite clinic..

dwestwood001 Fri 19-Dec-14 09:28:08

having searched Geetha Venkat, the following came up from google hsfc.org.uk but when I went to click on it a warning message came up saying the website would harm my computer. That was worrying, as in , is this the correct person/website.

Out of interest when checking ".org domains" it states for ".org" is for charities to use only, are people getting free fertility or being charged because my understanding is .org is for a charity.

The above gives me concern after the previous comments, however I can recommend : The Midland Fertility Clinic in Aldridge West Midlands if that helps anyone.

Seahorse17 Fri 19-Dec-14 01:36:50

And they are in the HFEA website, everything reported as very good, so ignore earlier comments about that.

Seahorse17 Fri 19-Dec-14 01:22:25

I cannot believe what I am reading about the HSFC. When I went there in Jan 2013, I had had 13 cycles of iui/egg donor ivf and really thought it would never work. I met Dr Venkat at an open evening & instantly she diagnosed some problems that had been missed previously. Within weeks, I started treatment with even more drugs/procedures than before (eg steroids to treat my high levels of natural killer cells). To my utter amazement, this first cycle resulted in my first positive pregnancy test & I am now an incredibly happy Mother to a one year old baby boy!!!!!!! This would never have happened without the most thorough & knowledgable doctor that I have ever met. All the staff were lovely, helpful & professional. The clinic was very small but they have since moved to better premises I'm sure. I had the embryo transfer at another clinic - but who cares? It stuck & made my baby.
I work in medicine & unfortunately things can go wrong with any clinic - that does not mean that they are bad, they are dealing with human bodies which react differently to drugs etc etc. Medicine is never 100% & is never completely predictable, no
Matter how good the doctors.
I have recommended HSFC to everyone I have ever met who needed help to make a family.

DMH45 Mon 27-Oct-14 09:11:04

You really should use reputable clinics that are regulated by the HFEA ( there is a list available on their website) -not satellite clinics like The Harley Street Fertility Clinic...double check that this clinic and LFC aren't the same

DMH45 Mon 27-Oct-14 08:52:51

If it's the same clinic owned by Dr Venkat ...avoid it like the plague !!!...

bodecea Fri 17-Oct-14 06:50:50

Hello everyone. I googled London Fertility Centre and came across this thread. The address appears to be the same as HSFC. ie Harley Street with entrance on Devonshire. I am currently looking into freezing my eggs.in fact I've done all my blood tests with them and my period is due tomorrow.

camillebbmvalez12345 Tue 24-Jun-14 19:04:39

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

DMH45 Tue 17-Jun-14 11:18:50

DO NOT USE THIS CLINIC- you have been warned. You are better off going to City Fertility clinic directly who care about you as opposed to some disingenuous greedy doctor who is only in it for the money despite the caring and concerning exterior that she portrays. HSFC are neither a member of the HFEA or the CQC and seem to be answerable to no one but themselves....save your hard earned money and go to a reputable clinic or consider taking a fertility holiday to another country...the Eugine Clinic in Barcelona does not compromise on quality one bit, does not lie and really does have a 61% success rate !!!!

Its0kToBeMe Thu 10-Apr-14 22:22:35

I went to this clinic to donate eggs and found them to be terrible.
I was told I was infertile and had no eggs whatsoever.
I became pregnant the very next month confused

Julietromeo Thu 10-Apr-14 22:13:23

I am so sorry to read that some have had poor experiences with Dr Venkat. I have no experience of HSFC but was a patient of Dr Venkat at The London Women's Clinic. I found both her and the LWC to be amazing. After two traumatic miscarriages I finally delivered, at 42, my beautiful son followed by my beautiful daughter a year later. I doubt I would have continued on my IVF journey without Dr Venkat's support.

Sukhjit Sat 01-Feb-14 21:37:00

Hi Guys

We are going through the difficult stage of making a decision to choose the right clinic so needed some guidance.
Me and my husband are trying from 5 years and no luck. So now finally we decided to go for IVF.

We attended couple of open days and contacted few clinics, we also researched the clinics for their stats. We attended Bridge clinic open day but we did not find consultant very engaging.
We went to see Dr. Venkat in HSFC and felt good however we are told about ARGC also.

I would appreciate if anyone can help or share their recent experience which can help us to decide which clinic to go far.

Any guidance will me much appreciated


DMH45 Mon 21-Oct-13 16:01:27

Rene or Hamera. Can I ask if you raised complaints? If so how did you go about it ? In hindsight I should have gone to City Fertility clinic directly where they don't hide any costs, act with total integrity and certainly do not manipulate you into entering a contract where you get stung for 80% of costs for a service they clearly have not provided!

marmite444 Sun 20-Oct-13 08:48:52

I have just seen this and can't believe what I am reading I can't thank Dr Venkat enough for what she has done for us she went above and beyond the call of duty to help our family of which we now have 3 lovely children all thanks to Dr Venkat.

If you go with Dr Venkat you are in very good hands.

Thank you Dr Venkat for everything

Luckystarfour Mon 26-Aug-13 17:30:09

* sorry for the typos - on an iPhone - hope you can make sense of it!

Luckystarfour Mon 26-Aug-13 17:27:35

builing a mystery I would still say there are plenty of people me included who would still highly recommend hsfc. Out of all the consultants I have seen and I've been to 4 clinics dr Venkat at hsfc is the most heart warming, specialist and provided the attention to detail we were looking for.
I think it goes the same for ALL clinics this IVF journey is one huge money business and all clinics will have rates that make you think 'ouch' as well as proceadures which make you feel you'd like things up run more efficiently. However I have not heard of one clinic where things like the delay in seeing your consultant on time isn't appatent!

I think with all clinics I you are not happy SAY I you need to know something ASK - there is little point feeling frustrated with a clinic after if you didn't demand a better service or answers to your questions at the time.

There hae been occasions where I have been less than impressed with all 5 of the clinics I've attended but one things I have def. found with Hsfc is dr Venkat really does care. It's her reputation on the line, she works incredibly hard to provide individualised services to each and very patient and she is always ready to take on board feedback and to improve upon any areas which have caused her patients concern.

In the area I personally wouldn't go to the London women's fertilty clinic - I found their proceadure rooms untidy, without privacy and their embryologists lacking experience.

I have recently had my proceadures at city fertilty (farringdon) who Hsfc have used for the actually proceadure rooms and they have a really good set up -although some lack of communication at times.

I have hear excellent things about the results of ARGH but again ladies report that you just be prepared for a) the expense b) the conveyor belt approach.

For me Hsfc still strikes the clinical excellence, relatively organised planning of cycles and are first class in terms of digging deaper into your fertilty and personalising each treatment cycle.

Good luck :-)

Buildingamystery Mon 26-Aug-13 09:43:03

Guys, can I please ask where you can recommend as an alternative? Just about to start this journey and had considered this clinic. Harley St very handy for me so would appreciate any suggestion.

DMH45 Sat 24-Aug-13 07:51:14

Meant to add as well...they reckon the donor never took her drugs properly which was also a LIE

DMH45 Sat 24-Aug-13 07:47:07

Do not go to this clinic. I found my own donor have paid £6750 , where treatment cancelled as her eggs were not maturing. They have charged me over £5000 for the donors treatment when the majority of it should have been free. I was under the impression that they should only be able to charge for the drugs and scans . This was paid for using my credit card, so I have already contacted the bank to dispute the transaction in the hope that I can recover the majority of the costs...AGAIN DO NOT GO TO THIS CLINIC THEY ARE GREEDY....I am sure they do they do this to a number of people and with the amount of money they collect from patients survive of the interest alone..

Renne125 Fri 26-Apr-13 18:43:09

I must agree with the negative comments about HSFC and Dr Geetha Venkat. I nearly died after having treatment there and I am thinking of filing a court case and complaining to HFEA about them.

The timings of my cycle were all wrong, I was giving an overdoes of drugs, and not monitored properly i.e no blood or urine tests. As a result I produced 25 eggs( all of which were bad) most probably due to the overdose of drugs (my gynaecologist suggsted that a drug overdose can reduce egg quality) and then developed sever OHSS.

HSFC didn't bother returning our calls, nor did they offer any after care. I checked myself into A and E and was treated very well there.

I wish I had read all these negative posts before going there as I wouldn't have put myself in such a dangerous situation.

HSFC are only a satellite clinic and are not officially under the HFEA- even if they say otherwise, which can also be considered as misrepresentation.
I am still hoping however that my complaint to HFEA will be taken into consideration as it is a patient care issue.

The only positive aspect about HSFC is that they are open till late. They probably have to do this though, looking at the reputation they are creating for themselves.

My husband and I are now going in for a second IVF cycle but this time at a proper clinic and not in a basement flat run by a greedy Dr who was probably sacked from London Women's Clinic where she worked before.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now