Aghhhhhhh so angry.
Needed to renew DD's passport, googled the passport website and clicked on the following link
uk-passport.net/
Was in a rush and filled out the form for a renewal for under 16, and put my credit card details in for 46 passport fee.
Form came back completed in the post a few days later and I took it to the post office with the photos and did check and send, paid again but didn't think anything of it as a message came up when I put my credit card details on the site saying they wouldn't charge my card until the form was submitted.
Anyway turns out it is a total scam, they are not related to the passport office and are just charging you the fee simply to send you out the form you complete online. I realised when checking my credit card bill and saw I had paid twice, once the fee to uk-passport.net and once the check and send fee so rang to find out.
There actually is a disclaimer at the top of the site saying they are unconnected to the passport office, but I didn't notice this. I feel such a fool as am normally so careful about this stuff but was in a rush needed to get a passport quickly.
The guy at the passport office said I was lucky I had done check and send as people have sent their forms back thinking they have paid but then they get delayed as they haven't actually paid and people have missed their holiday he said loads of people are getting sucked into this.
They can't shut this site down, and apparently they are doing the same with DVLA applications and other.
My credit card company are disputing the transcation for me so hopefully I will get the money back they were also aware of the site and have had lots of customers have the same problem.
So Mad!!!!!!
Please or to access all these features
Please
or
to access all these features
AIBU?
DO NOT USE THIS WEBSITE - I have been scammed
192 replies
ihavebeenscammed · 15/03/2014 10:48
OP posts:
Newsletters you might like
Please create an account
To comment on this thread you need to create a Mumsnet account.