Has anyone called Gap Online customer services to arrange an exchange? I've rung the number but can't make out what the answering machine message says
"We are open between 5am and 1am Asian (??) time"
When is that? Asia's a pretty big place with numerous time zones. No idea where Gap is based in America, again various time zones.
Can't do an exchange via the paperwork, it's returns only.
Rang a local store, they're nothing to do with Gap Online apparently but was given another number to try. Customer services rang and rang and rang presumably because they're all in bed?
I can't return item and order the correct size through the website because I bought this item last weekend when it was discounted and now it isn't. I don't want to pay more for it especially as I ordered the correct size and they sent me the wrong size so their error.
Grrrrrrrrr
Anyone done an exchange and know what time I should call?
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Gap Online Orders Exchanges WTF??
17 replies
Five2ate · 07/12/2016 09:57
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