Ruddy Boden!! (random discounting)

[Laska5772]

So yesterday I order a jumper, today its 25% off!! (I got 20% off yesterday , but its an extra fiver but call me mean if you want , but I am not standing for that ) so Ive ordered it again.. Ah well they will be paying the postage, as at least one if them will be returned, and maybe both if i dont like it .. Why cant they see that their random discounting strategy is just costing them in the end..

[acurtis1234]

Why didn't you just call them and ask them to honour the new discount and refund the difference?

I've done it before with Boden, and also recently with some boots I bought at John Lewis the day before the House of Fraser price match started. Oh, and did it via online chat with Gap when they released the 40% VIP discount recently after I'd used a 25% off code.

As you say, it is in their interests not to post out more items, and if use any discount you're a better customer than someone not buying at all.

[captaincunt]

Yes just call them I did it with currys for £150 difference and they were fine.

[Nanasueathome]

You can get them in live chat.
I do this and they always refund the difference or credit it to your account

[Laska5772]

oh didnt think of that ? I will thanks

[Laska5772]

oh youre right! thanks for that , but sadly it too late as its been processed already.. but ill remember that if it happens again

[SuckingEggs]

They'll give you account credit

[SuckingEggs]

If you do it now I mean.

[Laska5772]

Too late this time it seems (as its in the warehouse system even though its not been dispatched) ... I rang them and they said just send the more expensive one back , but ill know next time, thanks