Keep getting logged out

(5 Posts)
Lavendersbluedillydilly1969 Fri 20-Sep-13 08:23:56

I updated my iphone to ios7 yesterday and now it keeps logging me out. It's driving me mad having to log back in all the time but I do prefer the talk layout with the op's highlighted.
Is it just my phone or is anyone else having this problem?
Any advice as to how I can fix it would be much appreciated. It's making me not want to mumsnet and that can't be right surely, I might be tempted to do some cleaning instead.

Me too, since the update it keeps logging me out sad

KateSMumsnet Cameroon (MNHQ) Mon 23-Sep-13 14:45:19

Gah - sorry about this! Guessing that you folks are talking about using the mobile site, is that right?

Sorry to be Captain Obvious, but have you selected "Keep me logged in" at the log in page?

It might be that the update has wiped your preferences, and you might have to go into Customise and redo them? Have a go and let us know what happens.

And step away from the cleaning wink

Kate, I use the desktop site from my phone, though that's another issue, I keep getting put back to the mobile site even though I choose 'always' for desktop.

I do have 'keep me logged in' ticked, always have done and never got logged out till this update.

Tech (MNHQ) Wed 25-Sep-13 13:53:42

Hi, Can I check with both of you how you launch the site on your phone? Do you have an icon for it on your screen that you launch to get in? Or do you just go into Safari and go to mumsnet by typing the URL / from a bookmark?

Are you logged out when you first go in, even if you said remember me? Or is it that you suddenly get logged out while using the site?

Similarly, PPART, do you get chucked back on mobile when you first go in, or in the middle of using the site?

Thanks mucho.

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now