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Winstanleys Pramworld.co.uk

7 replies

Gingerbreadpixie · 30/06/2013 22:35

Hi has anyone ordered from here onlin before? Are they good/reliable? Thanks

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Marrow · 30/06/2013 22:38

Not ordered online from them but have been in their shop and also had to return a faulty item which had to go back to the manufacturer. I found their customer service and communication excellent and they were friendly and efficient.

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salvadory · 30/06/2013 22:57

Not ordered online as live near enough to visit. They were faultless, my friend who lives down south had a minor problem with her bugaboo fabric and they replaced and left her with the old ones, no quibbling.

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Gingerbreadpixie · 01/07/2013 16:28

Thank you, that's very reassuring!

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onelittlepiglet · 01/07/2013 16:37

I ordered our pram from them (oyster). Their customer service was amazing and it arrived in good time and we had no problems. W are in London so I was nervous about ordering from so far away but it was fine.

We also had to order a new wheel from them 2 years later (nursery took our DD out in the buggy out and broke the wheel going down a kerb although they wouldn't admit this...grrr) and again, winstanleys was great. I sent them photos of the broken wheel and they ordered the right one for us and it was sent really quickly.

They are friendly and really helpful.

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Essexgirlupnorth · 01/07/2013 16:41

Yes ordered pram from them. Arrived next day and was text an hour delivery slot. Very good service and got a very good price.

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fiorentina · 02/07/2013 21:44

I have and their service was great. Next day delivery, very efficient.

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lauren6283 · 02/07/2013 21:47

I have been in the shop they are very helpful and seem to know their stuff!

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