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Lascal board broken - anyone else?

6 replies

Allegrogirl · 03/01/2011 19:43

I have a 2.10 gap between my two and bought a Lascal Maxi board for DD1 as I didn't want a double a this stage.

Bought it in August just before birth and DD2 was mostly in sling for first two/three months. What with Winter bugs and weather the board has hardly been used. A bit broke of near one of the wheels and the wheel section keeps dropping and suspension (a spring) keeps falling out.

I am going to do battle with Kiddicare tomorrow but not sure if there is any warranty on this. Has anyone had problems with Lascal board? Or a recommendation for a better buggy board? I've got a Mothercare Urban Detour.

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CarGirl · 03/01/2011 19:46

Why don't you contact Cheeky rascals the UK distributor they may be happy to send you a replacement part for free. Although in fact kiddycare should replace/refund you.

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Allegrogirl · 03/01/2011 21:17

I've just checked the Kiddicare website and they offer a 12 month warranty on all products with a list of exclusions including any make of buggy board. Makes me wonder if it's common for them to break.

Thanks cargirl. Will try Cheeky Rascals.

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Herecomesthesciencebint · 03/01/2011 21:20

This reply has been deleted

Message withdrawn at poster's request.

Allegrogirl · 03/01/2011 21:20

Actually I think it means buggies aren't covered by warranty with a buggy board attached. Will talk to them tomorrow.

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CarGirl · 03/01/2011 21:24

yes buggies aren't covered by the warranty if used with a buggy board!

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sickoftheholidays · 04/01/2011 09:30

speak to cheeky rascals, they have sent me replacement parts direct the next day both times I have had problems. They do have the most amazing customer service.

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