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[fortyandfab]

Errduno,
FWIW I believe you. I have lurked on Mumsnet for over a year now but joined especially to respond to your post. I'm sorry you have got such an unsympathetic response so far. I don't think it matters what the issue was between yourself and the Headteacher, the way she behaved towards your ds was just unacceptable. Now I'm sure that Headteachers have to put up with a lot, but they don't have the monopoly on difficult jobs. If she went into the staffroom and had a moan at "bloody PITA parents" that would have been a human response, but she should have been professional enough not to take it out on a child. What she did was to make your ds feel uncomfortable and, as another poster said, most well behaved 9 year olds would just sit there and not dare to contradict the headteacher.
I'm afraid that I'm not surprised to hear that the Governing Body have not replied to you. I've had a not disimilar experience and they really do close ranks. There are "bad apples" in every area of life. I don't know why some people (and some governors in particular) seem to think Headteachers are infallible?
Perhap you could make a complaint to the General Teaching Council about the Headteacher's unprofessional behaviour?

[racingsnake]

In my experience the reason why governors think that head teachers are infallibke is that the ht is usually present at all governor meeting and is the main source of information that governors get about problems. Who are they going to think is right in any dispute?