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B&Q Unloved Gardens feedback thread. Non-testers: add your unloved garden comments - £150 voucher to be won NOW CLOSED

(587 Posts)
AngelieMumsnet (MNHQ) Wed 10-Jul-13 12:20:13

This thread is for the 20 Mumsnetters who have been chosen by B&Q to revamp their unloved garden.

Those selected have been sent a B&Q giftcard to buy the things they need to give their unloved garden a makeover. They're working to complete the makeover by the 28th, and will be keeping us up-to-date on how their revamps are going on this thread as well as posting photos.

Please do follow their stories and add your own comments if you want to show some support!

Below are the questions we'd like testers to answer but please feel free to add your own comments too. Please give us a bit of info about the garden you're revamping and what you plan to do with it in your response.

- Why is your unloved garden unloved? What do you want to change about it? What has stopped you until now?
- Where did you get your inspiration for doing up the garden from? What sort of style are you going for etc?
- Have you had much help along the way with the revamp? If so, who from? And what sort of help - practical or ideas-based?
- How did you find your shopping experience at B&Q? Were the staff helpful? Did you find anything in store you maybe didn't expect to beforehand?
- Did you use any of the help and advice that B&Q offer? This includes their videos on YouTube, leaflets and classes in store etc. If so, how useful was that help and advice?
- If B&Q could do anything more to help you next time you visit, what would it be?
- Have you had any feedback on what you've done with the garden from family/friends? Has the transformation had a big impact on you and/or your family?

If you're not an official tester but would like to be in with a chance of winning a £150 B&Q giftcard, please post on this thread to tell us about your own garden revamp successes (or failures!) - we'd love to hear from all MNers who have a garden makeover story to share!

Thanks very much
MNHQ

Babieseverywhere Fri 20-Sep-13 13:23:36

Bloody parking companies sad

Have you tried www.moneysavingexpert.com and www.pepipoo.com/ maybe they can help ?

DoingItOurSelves Sat 07-Sep-13 11:28:15

An update, the garden continues to be something we deeply appreciate and we've started work on more parts of our home as a result of being inspired, but despite having used the appeals service for B+Q's parking eye run car park, identifying myself as the person responsible and submiting evidence of why this happened and my grounds for appeal, and providing all contact details, actually speaking to parking eye, and following B+Q's instructions, we are being steadfastly ignored and Parking Eye have just tricked the registered keeper of the vehicle into signing for a 'next stage county court claim' warning against them, claiming they can no longer appeal, and have 14 days left to hand over £100 or face costs as well. sad

DoingItOurSelves Fri 09-Aug-13 11:52:06

Rest of the questions that couldn't be answered before:

Have you had much help along the way with the revamp? If so, who from? And what sort of help - practical or ideas-based?

The help we’ve had has been the fantastic staff at Watford B+Q (now our favourite branch) getting behind our idea of reusing, recycling, and upgrading, and looking out and pointing out large amounts of re-useable, re-cycleable, and reduced items, including what would normally be waste (ie dead plants, packaging, old wood, broken bits etc) and being total stars.
In particular Morag and Andy, and also Darryl, (and Chelsea for being so positive and interested every time we show up.)

Their (and probably other staff behind them) effort and enthusiasm in finding things for us and helping us stretch this opportunity, have made a huge difference.
(We also had ideas based expertise from two customer’s in another store who came up with how we could properely fix our flooding problem using B+Q products.)

Other than that ds and myself have created and managed all the practical stuff and ideas together.


- How did you find your shopping experience at B&Q?

We’ve used lots of stores as we’re out and about a lot, and commented as we’ve gone, but overall we’ve had very mixed experiences, from poor to excellent, and I think that’s probably an issue because most people will judge the chain by which ever store they first go to and the experiance they have, and it seems to be a bit pot luck, and on some occasions dependent on customer tenacity, but in others they have been above and beyond any expectations. It would be good if weaker stores could learn what's different from the consistently good ones.


- Did you use any of the help and advice that B&Q offer? This includes their videos on YouTube, leaflets and classes in store etc. If so, how useful was that help and advice?

The decking one’s were useful, but none of the classes we'd have liked to attend were available when (or anywhere near were) we wanted to access them.

Afraid most product or DIY advice in store was frustrating. We repeatedly found ourselves having the instructions on products read to us rather than anyone having specific knowledge and most staff didn't seem to know who might know.

If B&Q could do anything more to help you next time you visit, what would it be?
Probably more clarity on who to ask about what in most stores, and better disabled access (aisles kept clear) in a couple.

- Have you had any feedback on what you've done with the garden from family/friends?
Yes, everyone’s been really positive and surprised at how much has been achieved as the transformation has been a lt more than cosmetic.

- Has the transformation had a big impact on you and/or your family?

A very big yes!
We set out to just be able to use the space, but by reclaiming it a chain has been set in motion. We’ve had a run of disasters that have left us not living the way we’d like to and pretty overwhelmed.
We now have a space that represents what we can achieve regardless of circumstances, and it is acting to remind us of what we can do and spur us on to get to where we want to be. A very big thank you!

DoingItOurSelves Fri 09-Aug-13 10:47:05

D'you think that's enough pics? grin

DoingItOurSelves Fri 09-Aug-13 10:45:51

nothing like a bit of fire

DoingItOurSelves Fri 09-Aug-13 10:44:15

mister is just a bit of fun

DoingItOurSelves Fri 09-Aug-13 10:31:17

pile of old bricks turned into small rockery style garden (plus rambling rose in pot) small fence panel still to do:

DoingItOurSelves Fri 09-Aug-13 10:28:27

better view

DoingItOurSelves Fri 09-Aug-13 10:27:26

Broken laundry basket, broken pot...... equals water fountain:

DoingItOurSelves Fri 09-Aug-13 10:25:29

another view

DoingItOurSelves Fri 09-Aug-13 10:22:55

reclaimed tiles table:

DoingItOurSelves Fri 09-Aug-13 10:21:30

closer view

DoingItOurSelves Fri 09-Aug-13 10:19:58

Old grey walls are now creamy white (basic white and magnolia mixed in equal measures for economy) decking stained with forrest green stain, brieze blocks cleaned up painted, then stippled with fence stain:

DoingItOurSelves Fri 09-Aug-13 10:06:23

another view:

DoingItOurSelves Fri 09-Aug-13 10:05:00

another view of it, along with fire pit (temporary stand!) and tree planter base with chinese black pebbles and white cobbles:

DoingItOurSelves Fri 09-Aug-13 10:02:39

still a bit more to do on it to get it totally level as the old bricks threw up a lot of difficulties, but it's solid enough, now covered in fake grass which is something I never thought I'd like, but has suprised me:

DoingItOurSelves Fri 09-Aug-13 09:59:15

cutting out the old wall:

DoingItOurSelves Fri 09-Aug-13 09:57:39

side view (rotten door lintel from flooding yet to be cut out and replaced, but cut out stairs now useful)

DoingItOurSelves Fri 09-Aug-13 09:54:28

corner view 2

DoingItOurSelves Fri 09-Aug-13 09:53:09

corner view

DoingItOurSelves Fri 09-Aug-13 09:46:04

This is what it now looks like:

DoingItOurSelves Fri 09-Aug-13 09:41:08

across, all dire:

DoingItOurSelves Fri 09-Aug-13 09:36:39

side view:

DoingItOurSelves Fri 09-Aug-13 09:35:00

also before:

DoingItOurSelves Fri 09-Aug-13 09:32:57

That's actually a pic of the water dispersal pipe that solved our flooding problem!

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