NOW CLOSED: Last chance to save money and win £500 of vouchers. Put Incahoot (a group buying website) to the test - you could win £500 of high street vouchers!

[NewGirlHelenMumsnet]

This is a challenge that's slightly different to the usual Mumsnet product tests but if you enjoy bargain-hunting or want to try to save some money on household or personal expenditure, then this could be one for you. It doesn't involve applying to take part in a product review - it is open to all MNers. Everyone who takes part and adds their feedback below will be entered into a prize draw to win £500 of love2shop gift vouchers.

Incahoot, a group buying website, has asked us to find Mumsnetters to put their site to the test. This would involve visiting www.incahoot.com and seeing whether or not you could save any money on your utilities and/or mobile phone, or home broadband/phone package. You don't have to be eligible to switch any of your providers in order to take part (i.e. you don't have to act on the information Incahoot gives you), you just need to do a bit of research.

Here's some info from Incahoot on their site: "www.incahoot.com is a new website which launched in January 2011 - we offer group buying discounts on home broadband/phone and mobile phone contracts, and a smarter way of paying for your energy. Incahoot doesn't appear on price comparison websites because we negotiate discounts specifically for members.

Incahoot offers consumers the exact opposite of a price comparison site.
Price comparison sites are rewarded when consumers switch supplier, a model which 30% of consumers surveyed by Which? Magazine in November 2009 said didn’t give them the best value.

Price comparison sites only display deals you can already get yourself whereas Incahoot uses the collective buying power of our members to negotiate deals that are better than you can get ‘off the shelf’.

Incahoot takes a long-term view and negotiates exclusive deals with suppliers based on our collective buying power. This means deals will become even more competitive as we recruit additional members and we’ll let consumers know about deals which may be better for them when it is time to renew.

For services like mobile phone, home broadband and home phone we have negotiated money off the monthly prices or used a cashback incentive to save you money. The energy regulator, ofgem, doesn't allow websites like ours to offer discounts on your energy tariffs, so we work with first:utility, a provider that installs a free smart meter so you get 100% accurate billing every month. This means you shouldn't end up paying for more than you use and lets you keep track of your energy usage, which the energy savings trust believes can reduce your bills by 5% - 10%. Here are our specific discount partners:

• 3 for mobile phones
• plusnet for home broadband and phone
• first:utility for gas and electricity"

What is involved?
You would need to visit www.incahoot.com and become a member (this is free of charge and you're under no obligation to buy or do anything). Enter the details of your current utilities, broadband/home phone, mobile phone and energy contracts. Incahoot will then tell you whether or not you could save any money by switching to their partner providers. You are under no obligation to switch at all - they just want to know whether you could potentially save any money by doing so, and how much. You also don't have to do this for all of the services listed here - you could just do one (e.g. mobile phone) or more. The final stage of the test would be to do a bit of wider shopping around to see other deals compare with those available on Incahoot.

You would then need to add your feedback to this thread, telling Incahoot and the rest of MN how you got on. Everyone who takes part and adds their feedback below will be entered into a prize draw to win £500 of love2shop gift vouchers. Love2shop gift vouchers are accepted at 20,000 top UK stores - including Debenhams, Argos, ToysRUs, Waterstones, Sainsbury's and Starbucks.

Incahoot are also looking for some Mumsnetters to be case studies for other media outlets so if you take part in this, we may contact you (on behalf of Incahoot) in the next couple of months. All Mumsnetters who act as case studies will receive a £30 high street voucher. There's no obligation to do this and when we contact you we will give all details of what's involved.

Next steps?
If you'd like to take part in this challenge for Incahoot, here's what you need to do:
1) Visit www.incahoot.com and become a member (free of charge and no obligation to buy/do anything)
2) Enter the details of one or all of your existing utilities, broadband/home phone, mobile phone and home/contents insurance contracts.
3) Make a note of how much (if any) money Incahoot tells you could be saved and by switching to which packages. To help see how much you can save, use the savings calculator to check your mobile phone, mobile broadband and home broadband savings. The energy savings calculator can be found on the energy page.
4) Incahoot would then like you to do a bit of shopping around to see what you can get direct from supplier websites and price comparison sites.
5) After doing steps 1-4, you need to answer the following feedback questions on this thread:

Feedback Questions
Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?
What did you like/dislike about the site?
What could be improved?

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.
What deals were you offered on Incahoot?
How much money (if any) could you save by switching to the deal you were offered?
Was everything clear or was there any part of the process which was confusing?
If so, what was confusing?
How could it be made clearer for you?

Q3 Savings calculators:
How useful did you find the savings calculators to use?

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.
How did the deals you found on Incahoot compare with what you found on other sites?
How did you find the other sites to use compared with Incahoot?

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?
If so, why?
If not, why not?
Are there any other types of product you'd like to see on Incahoot?
Any other comments

We know there's a lot of info to digest here but Incahoot would really like as many of you as possible to take part so please do - there's £500 of shopping vouchers up for grabs!

Thanks
MNHQ

[TeamLemon]

Sounds too much like hard work...



Then again, £500 wouldn't go amiss!

[whomovedmychocolate]

Feedback Questions

Q1 General opinion of using www.incahoot.com:

Initially looks quite good.

How easy or hard you found the Incahoot website to use?

(a) Please change the field in the registration form to state that you need to put phone number (no spaces) to avoid annoying people when they use the usual format and have to do it again.
(b) Please add to the FAQ the answer to this question: do I need to accumulate a certain amount before it's transferred to my bank account.
(c) I tried to get a quote on home insurance here: but there's no button
(d) Please put quicklinks at the bottom - I don't have a mouse, I use a laptop and getting back to the top takes a lot of time. If you have a quicklink to home I'll use that instead and navigate where I want to go.

What did you like/dislike about the site?

See comments above.

What could be improved?
See comments above for specific recommendations. I'd also say, it's not totally clear when you arrive who it's for.

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.


I looked at broadband deals and was offered a deal with Plusnet but when I went through to their site the price was much higher because I'm in a rural area. I was expecting this because I have done it previously and found the same thing but it renders sites like yours impossible for people in rural areas to use.

What deals were you offered on Incahoot?

Half price broadband

How much money (if any) could you save by switching to the deal you were offered?

Technically I could have saved £45 in a quarter with it, but as mentioned it wasn't available for my address.

Was everything clear or was there any part of the process which was confusing?
If so, what was confusing?
How could it be made clearer for you?

See earlier comments. I also prefer to see a features grid so I can compare offers.


Q3 Savings calculators:
How useful did you find the savings calculators to use?

Actually quite irritating - apparently you can save me money on everything but then the deals aren't available where I am. I may come back next month when I've moved to a city and try again.

*Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited. *

Gocompare.com
Ftyourmoney.com
moneysavingexpert.com

How did the deals you found on Incahoot compare with what you found on other sites?
How did you find the other sites to use compared with Incahoot?

TBH Incahoot is a bit clunky and doesn't have as much functionality as a lot of other sites. I don't think I'm your target audience, I need the technical feature information before I'm willing to run the gauntlet of clueless call centre sales staff for the utility company. Unless I know all the details up front, I'm not going to click through.

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?
If so, why?
If not, why not?
Are there any other types of product you'd like to see on Incahoot?
Any other comments

I think it's okay. I don't think I'm your target audience and I'm not really clear on who it IS aimed at because I think you are trying to please too many requirements. It's unfocused.

[smokinaces]

Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?
What did you like/dislike about the site?
What could be improved?
Join us tab was very small, couldn't find it at first. Quite slow to load, froze my mouse a fair few times. Good layout though, tabs work well. Shame there is no insurance for contents only ? a lot of tenants don't take home insurance and there are no easy to use comparison sites for tenants contents insurance at the moment.

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.
What deals were you offered on Incahoot?
How much money (if any) could you save by switching to the deal you were offered?
Was everything clear or was there any part of the process which was confusing?
If so, what was confusing?
How could it be made clearer for you?

Mobile phones & Broadband ? no savings. I had the cheapest deal already by £2 a month on mobile, £2.87 a month on mobile broadband and £4.49 a month on home broadband. The deals were good, like 900 minutes and 5000 texts for £17, but I already had them just as good
Energy: Calculated Annual Price with First Utility Smart as Standard v2 Tariff Annual Bill £522.40 Saving £137.60. However, confused as I couldn't work out whether First Utility Smart is a whole new energy supplier or just a new tariff compared to the one I am on?

It all seemed fairly self explanatory to me, and the pages were quick to reload with the results


Q3 Savings calculators:
How useful did you find the savings calculators to use?
I could only seem to find Mobile phone/broadband savings calculator under that tab, which was quite confusing ? I presumed all of them such as energy comparisons would be there too.

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.
How did the deals you found on Incahoot compare with what you found on other sites?
How did you find the other sites to use compared with Incahoot?
I visited vodafone direct. Vodafone was slower to load, but I like the idea that all the price plans available are listed on the one page with the summaries ? not just the ?best option?
For mobile phones I also went to moneysupermarket.com and found the main page had TOO much information on it. I didnt know where to click for comparisons or quotes, as there were too many pictures and options.
For utilities I went to uswitch.com. Main page was very slow to load, and I didnt like the way you had to put an email address in to check quotes. But I guess you do that with incahoot by registering first! The Uswitch was better in that once you clicked prepayment meter as payment method, it narrowed the price plans down so it was easier to choose the one I was on. It also asked if I had economy 7, which I dont remember incahoot asking. I preferred uswitch's way of listing all the results in a table with the company logos and the savings etc.
All in all for me incahoot was best for the mobile/broadband comparisons, but I preffered Uswitch for the energy comparison

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot? -
If so, why?
If not, why not?
Are there any other types of product you'd like to see on Incahoot?
Any other comments

Yes I like the idea and concept but dont find anything new, its now one of at least 3 or 4 currently more famous.
I would like to see tenants contents insurance on there.

[smokinaces]

swallowedafly, I thought that.

but the idea of £500 of highstreet vouchers won over for me - that could do school uniforms, school shoes, christmas and birthdays and food for a few months!

[ChinnyReckon]

Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?
What did you like/dislike about the site?
What could be improved?

I found it very easy. I dont normally bother with price comparison sites as they seem like too much faffing around but this was pretty basic and simple.

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.
What deals were you offered on Incahoot?
How much money (if any) could you save by switching to the deal you were offered?
Was everything clear or was there any part of the process which was confusing?
If so, what was confusing?
How could it be made clearer for you?

I looked at the mobile offers but tbh my current contract is £5 a month for 300 texts, 600 minutes and unlimted internet so nothing for me at the moment that would meet that.

I looked at the landline plus broadband but I cant remember what broadband allowance we currently have so need to dig info out. I will come back to that though. Annual saving was £30

Q3 Savings calculators:
How useful did you find the savings calculators to use?

Straightforward, useful.

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.
How did the deals you found on Incahoot compare with what you found on other sites?
How did you find the other sites to use compared with Incahoot?

I didnt go to any other sites. I am incredibly sleep deprived so may be wrong, but when I clicked to 'see the deal' I was still on your site and the only other button was a 'buy it' button. So I didnt click on it. Maybe you need to make it even simpler for those of us who are up at 4am every morning!

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?
If so, why?
If not, why not?
Are there any other types of product you'd like to see on Incahoot?
Any other comments

• I like the idea. I havent been to other price comparison type sites as normally cant be bothered but that was straightforward, easy and didnt take ages so am happy with it.
  
  Maybe you could offer kitchen appliance cover? Pet insurance?

[ChinnyReckon]

Haphazard approach to bolding there, sorry!

[DramaInPyjamas]

A1
First impression of the site was that it looked ok - nothing special tbh.
Initially looked simple to use but I found it a wee bit time consuming trying to navigate my way around.
I don't bother much with price comparison websites, so I had nothing to compare Incahoot with.

A2
I looked for mobile broadband. My broadband is £5 per month, unlimited usage.
They offered me £7.87 per month (for 18months) for 1gb
No savings.

A3
Found using the savings calculator quite easy.

A4
Have never really used price comparison websites before, so not really sure what's out there.
Tried moneysavingexpert.com as that's a name I was familiar with.. But it was too fussy and crowded and had far too much going on.
I didn't know where to start - so I didn't bother.

A5
As I have said, I dont really use these sites. I like to think that I am quite savvy when it comes to saving money so have no need to visit them..
I'm not really target market, but if I knew of others who were looking for such deals I wouldn't have any problem namechecking Incahoot to them.

[DramaInPyjamas]

tbh I'm not even sure if I have answered properly.
Was a bit heavy going for me at this time of night and I thought twice about doing it.. but the lure of the prize was too much!

[ilovesprouts]

too much hassle for me

[ShatnersBassoon]

Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?
What did you like/dislike about the site?
What could be improved?

It was fine, but not as 'polished' as other price comparison sites I've used.
The site was fairly easy to use, although it wasn't obvious where to click to join at first glance. I thought the site looked slightly unfinished.

I think it needs to be easier to navigate, and more obvious links are needed.

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.
What deals were you offered on Incahoot?
How much money (if any) could you save by switching to the deal you were offered?
Was everything clear or was there any part of the process which was confusing?
If so, what was confusing?
How could it be made clearer for you?

I looked at mobile phone, broadband, energy and tried to get a home insurance quote.

Only the broadband search offered up a potential saving of 41p per month.

I couldn't understand why I couldn't get a home insurance quote online (I didn't want to phone anyone to discuss it, I prefer to compare online), and also I don't know if there was a motor insurance tab that I failed to see.

The 'Savings Calculator' only gave me mobile and broadband comparisons, when I thought it would have been a one-stop page where I could enter everything available for comparison.

Q3 Savings calculators:
How useful did you find the savings calculators to use?

See above, I couldn't see anything but mobile and broadband inputs. So it wasn't as useful as I'd thought it could be. If there is more to it than these things, it wasn't obvious and I missed it.

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.
How did the deals you found on Incahoot compare with what you found on other sites?
How did you find the other sites to use compared with Incahoot?

Uswitch, moneysupermarket, moneysavingexpert. I use price comparison websites regularly. I didn't like Incahoot as much as other similar sites - it didn't seem to be as clear or easy to use, and the results given only seemed to be for the cheapest option and didn't list other suppliers that might cost more but offer a better service. I like to see a list of options, and decide for myself whether the cheapest supplier is the best.

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?
If so, why?
If not, why not?
Are there any other types of product you'd like to see on Incahoot?
Any other comments

The concept of Incahoot is sound, but certainly nothing new, and I think they're a fair way behind the likes of Uswitch and moneysupermarket with regards to content and results offered.

I would like to see more comprehensive coverage of items available for comparison.

Also, I would rather not enter a phone number to register for an online comparison site. I just know I'm going to be called forevermore about a quote I didn't particularly want in the first place.

[ShatnersBassoon]

Ha! The link on the initial membership email to allow you to unsubscribe from their mailing list doesn't work. So I might be receiving unwanted tut from Incahoot for longer than I expected

[trice]

A1
Looked ok, nothing new or innovative.

A2
I looked for mobile. Got a quote for and HTC desire on a 24 month contract. Really rubbish deal. £5 cheaper per month and £50 more cash back available elsewhere. I certainly won't be back.

A3
Easy to use, not enough information returned. No feedback on the deals offered.

A4
I use moneysupermarket, uswitch, and whatever is recommended on moneysavingexpert. Incahoot is like confused.com was about three years ago.

A5
I use quidco and moneysupermarket so the concept is not new to me. Incahoot just seems like a poor relation really.

[DeidreBarlow]

Blimey! Although I could really dowith £500.

Feedback Answers:
Q1 General opinion of using www.incahoot.com:
Looked like a more basic version of GoCompare/Moneysupermarket and all the others out there...nothing wildly different to grab your attention

Q2 Sections used and money savings:
Mobile phone deal was cheaper, but not with the handset Iwanted so the deal i'm currently on is still better.
Gas/Electricity got quoted £37 more than my current supplier as the cheapest deal they could find with Firsrt Utility

Q3 Savings calculators:
Was easy enough touse but didn't actually save me any money.

Q4 Comparisons with other sites:
Moneysupermarket & Go compare. Seemed to show a wider variety of deals if not the cheapest. This site just seems to throw one at you, ie mobile deal showed me a deal with '3' mobile but I wouldn'tuse them ever again, so had no where else to look.
Q5 Overall impressions:
The idea/concept is no different than any other price comparison site, I fail to see how you could make it 'stand out'....maybe get a meerkat or other animal!

It needs to list several alternative deals not just the cheapest...it might not always cover all bases.

[magnolia74]

Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?

It was ok, very basic and not a huge choice on offer to compare or save

What did you like/dislike about the site?

Easy to get round and understand, but thats because its very plain and not that informative

What could be improved?

All of it to be honest, the mobile deals were only from 3, the broadband was only from plusnet, the insurance couldn't give online quotes, the energy saver told me I put the incorrect tarriff in even though I didn't so could complete that either!

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.
What deals were you offered on Incahoot?
How much money (if any) could you save by switching to the deal you were offered?
It wasn't possible to save money as none of the offers on there were anything like what I already have so no comparison really

Was everything clear or was there any part of the process which was confusing?
It was clear but with hardly any variations or companies to compare its no wonder
If so, what was confusing?
How could it be made clearer for you?

Q3 Savings calculators:
How useful did you find the savings calculators to use?

Not really, it said I could save £66 per year but that was based on a mobile phone that was rubbish compared to the one I have.

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.

Compare the market
How did the deals you found on Incahoot compare with what you found on other sites?
More to choose from etc... car ins, home ins, tv, phone,
How did you find the other sites to use compared with Incahoot?
Much easier and more in depth

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?
No
If so, why?
If not, why not?

Its way behind the others
Are there any other types of product you'd like to see on Incahoot?
Just more variety and the ability to get online instant quotes rather than having to phone
Any other comments

I also looked at companies own websites such as vodafone, 3, o2 for mobile and there are more deals on their own sites than on the comparrison sites.

[whomovedmychocolate]

shatners - log into your account and change your phone number and email address to a made up one if they start to irritate you, BT helpfully already spamlisted them so I got their email with 'we think this is spam, shall we make it go away' on it

[Starbear]

It would mean this site would know too much about me. I'm not sure if I would get spam'd to death. I don't think I should spend that much time on my PC my bum is wide enough already thanks! Why is life so buuging complex these days. Bring back nationalised utilities then I would know everyone was paying the same as me

[Threelittleducks]

Feedback Questions
Q1 General opinion of using www.incahoot.com:

Easy to use, like the graphics, very simple and straightforward.

How easy or hard you found the Incahoot website to use?

Quite easy - knew where I was going.

What did you like/dislike about the site?

Love the font and graphics and the way it's set out.

What could be improved?
More suppliers and more of a comparison - seems to offer only one service provider for each thing.

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.
What deals were you offered on Incahoot?

Utility first.

How much money (if any) could you save by switching to the deal you were offered?

I have no idea! I couldn't see a clear comparison.

Was everything clear or was there any part of the process which was confusing?

It was all clear.

If so, what was confusing?
How could it be made clearer for you?

Q3 Savings calculators:
How useful did you find the savings calculators to use?

Fine, but again, would like to have more of a comparison with other companies.

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.

Go Compare

How did the deals you found on Incahoot compare with what you found on other sites?

More of a comparison and not just one company.

How did you find the other sites to use compared with Incahoot?
Just as easy.

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?
I do.
If so, why? I like saving money and the idea that someone is 'in cahoots' with someone to get me a saving is great!
If not, why not?
Are there any other types of product you'd like to see on Incahoot? Shopping baskets for basics.
Any other comments

[Seaholly]

Answers

Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?

Easy enough to use


What did you like/dislike about the site?

Not too much info on the page at one time which is good as this can sometimes overwhelm you.

What could be improved?

Found when you went to see how much you can save this went straight to mobiles, would like an option here to select the product you want to compare.



Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.

I looked at the energy comparison section as that is something I would like to change


What deals were you offered on Incahoot?

Only one deal, First Utilities Smart as Standard


How much money (if any) could you save by switching to the deal you were offered?

£ 139.


Was everything clear or was there any part of the process which was confusing?

It seemed this was the only option available.


If so, what was confusing?

Not clear whether this is the only product they could offer?


How could it be made clearer for you?

Perhaps an explanation of what and how they came up with that product



Q3 Savings calculators:
How useful did you find the savings calculators to use?

This is the most important part however I had to go back and change the figures I put in as I put in units first. Perhaps emphasise the KWH?

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.

I looked at USwitch


How did the deals you found on Incahoot compare with what you found on other sites?

The best deal was on par there was £15 difference
How did you find the other sites to use compared with Incahoot?

I preferred the fact that they gave me more deals to show me that the saving I could make was the best option

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?

Yes, it is useful to have another comparison, however I would not use it as the only comparison site as it doesn't provide me with actual comparisons.
If so, why?
If not, why not?
Are there any other types of product you'd like to see on Incahoot?

Car Insurance


Any other comments

I'd never heard of this site or the deals it offers, perhaps need more publicity to reassure people about the products.

Hope this helps!

[NewGirlHelenMumsnet]

Thanks to everyone who has taken part so far - we know you've had a few queries about how Incahoot works and how they will use your details so we've asked Incahoot on your behalf - here's their response (we've added the first bit into the OP too):

Aren?t you just another price comparison site?
"Incahoot offers consumers the exact opposite of a price comparison site.
Price comparison sites are rewarded when consumers switch supplier, a model which 30% of consumers surveyed by Which? Magazine in November 2009 said didn?t give them the best value.

Price comparison sites only display deals you can already get yourself whereas Incahoot uses the collective buying power of our members to negotiate deals that are better than you can get ?off the shelf?.

Incahoot takes a long-term view and negotiates exclusive deals with suppliers based on our collective buying power. This means deals will become even more competitive as we recruit additional members and we?ll let consumers know about deals which may be better for them when it is time to renew."

What will you use my details for?
"Incahoot will never use members? details without receiving prior permission. We are data protection compliant so please see our privacy policy for more information.

The team at Incahoot find spam emails annoying and as a result limit the number of communications they send to their members. On average Incahoot send out two emails a month to their members, one newsletter providing a roundup of the month or highlighting excellent deals, the other will be a product specific email, usually announcing the launch of a new product or service.

You may also receive what we class as service emails, these will be sent automatically after you have interacted with the Incahoot website, i.e. member join confirmation, order confirmation, cashback confirmation etc. These are purely to provide you with a record of your recent activity.
We do not have a telesales team and you will not be bombarded with calls trying to sell you an Incahoot service. Likewise we do not disclose your details to any third party. Your phone number will only be used should we have a problem with an order that you have placed."

[Indith]

Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?
What did you like/dislike about the site?
What could be improved?

It seems ok, fairly easy to navigate to the different sections

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.
What deals were you offered on Incahoot?
How much money (if any) could you save by switching to the deal you were offered?
Was everything clear or was there any part of the process which was confusing?
If so, what was confusing?
How could it be made clearer for you?

It seems very limited as soon as you actually start to see what is on offer, you seem to have very few partners so really there is only one thing on offer in each area so no customer choice in terms of reliability, services offered etc. I first looked at energy but couldn't even get a suggested saving as I don't have gas. After that I just had a little look to see what the offers were but since I don't pay for my internet (perk of dh's work!) and spend about £5 a month on a PAYG mobile there was nothing for us.

Q3 Savings calculators:
How useful did you find the savings calculators to use?

Simple to use although when I put £5 a month in for mobile I would have alot more respect for a site that said "nope, sorry we can't save you any money" than one that suggests I sign up for a £17 a month deal!

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.
How did the deals you found on Incahoot compare with what you found on other sites?
How did you find the other sites to use compared with Incahoot?

I have used sites like Uswitch and various insurance ones before and to be fair to incahoots it is easier to navigate and I like that you didn't have to put in loads of information half of which you have to guess about and the other half you ahve to go and dig out loads of papers for. This might make things less accurate I suppose but I would rather have a nestimate as an overview to get me started and have to put in more information later than spend hours putting all sort of details in only to find no savings at the end of it.

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?
If so, why?
If not, why not?
Are there any other types of product you'd like to see on Incahoot?
Any other comments

It is easy which I like but I don't think I am a target audience. I don't really go for mobiles and stuff, the main areas to shop around for for us are car and home insurance and for those you always have to call an advisor anyway to get an accurate quote. Also, as others have said it isn't exactly new and the well known comparison websites ahve far more partners and more real consumer choice.

[stickylittlefingers]

.Feedback Questions
Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?
What did you like/dislike about the site?
What could be improved?

Q1 - Fine, easy to use and clear. Not too much unnecessary "stuff" to slow things down.

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all. I looked at iphone and energy packages
What deals were you offered on Incahoot? 3 for iphone and First Utility for gas/electricity
How much money (if any) could you save by switching to the deal you were offered? £246 (this is from the standard tarif that I'm on "between suppliers"
Was everything clear or was there any part of the process which was confusing? I found it clear
If so, what was confusing?
How could it be made clearer for you?

Q3 Savings calculators:
How useful did you find the savings calculators to use?

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited. uswitch
How did the deals you found on Incahoot compare with what you found on other sites? It is a different animal really, given that this site is to sell the negotiated product, rather than price comparison. It is clear, but I think that's the reason why.
How did you find the other sites to use compared with Incahoot? It is clearer, but see above.

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot? I wonder will this sort of site proliferate in the way that the comparison sites, so that we'll end up further from the original seller. I'm not sure that I do like that.
If not, why not? The relationship between seller and customer is important, sites like this make the market more opaque.

On the other hand, it is always good to save money!!
Are there any other types of product you'd like to see on Incahoot?
Any other comments

[SpeedyGonzalez]

Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use? - VERY QUICK AND EASY TO USE

What did you like/dislike about the site? - NOT REALLY SEEN ANYTHING I DON'T LIKE; IT'S NOT PARTICULARLY PRETTY OR FLASH-LOOKING, BUT THEN I THINK THAT WOULD MAKE IT LESS SIMPLE TO USE. THE SIMPLICITY IS A GOOD THING.

What could be improved? - SO FAR, SO GOOD!

Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.
What deals were you offered on Incahoot?

MOBILE - £35 PER MONTH PHONE DEAL, PLUS £65 CASHBACK. 2000 MINS/ 5000 MESSAGES PER MONTH. BUT IT'S WITH 3, AND I'VE ALWAYS HAD THE IMPRESSION THAT THEY'RE NOT A GREAT NETWORK SO I'M NOT CONVINCED I'D SWITCH

How much money (if any) could you save by switching to the deal you were offered?
£120

Was everything clear or was there any part of the process which was confusing? - ALL CLEAR

If so, what was confusing? N/A

How could it be made clearer for you? NOT ABOUT CLARITY, BUT ABOUT TRANSPARENCY - IT WOULD HAVE BEEN HELPFUL TO SEE THE SUPPLIER'S NAME ON THE SAME PAGE AS THE OFFER INFO

Q3 Savings calculators:
How useful did you find the savings calculators to use?

VERY USEFUL - I WAS MOST SURPRISED TO SEE HOW MUCH I COULD SAVE

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.

O2

How did the deals you found on Incahoot compare with what you found on other sites?

IT WAS MORE EXPENSIVE - £12 MORE PER MONTH FOR FEWER MINUTES

How did you find the other sites to use compared with Incahoot?

SITE WAS EASY TO USE BUT I HAD TO SEARCH A BIT FOR THE INFO I WANTED, UNLIKE INCAHOOT, WHICH PRESENTS IT ALL INSTANTLY

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?

YES AND NO.

If so, why? WHAT'S NOT TO LIKE ABOUT SAVING MONEY?

If not, why not? YOUR SUPPLIER LIST IS VERY RESTRICTED, SO IF THE SUPPLIER DOESN'T HAVE A GREAT REPUTATION IN THE MARKET IT MAKES THEM LESS ATTRACTIVE TO THE CONSUMER.

Are there any other types of product you'd like to see on Incahoot? NOT THAT COME TO MIND AT THE MO.

Any other comments
I'LL BE GOING BACK ONTO YOUR WEBSITE TO SEE HOW ELSE I CAN SAVE...!

[niclon26]

Q1.General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?
Easy to use but wished they had a Price comparison tab-seemed like they just showed sponsored results.
Q2.Sections used and money savings: Mobile phone-no saving.Home broadband a saving of £36.00 over a year if I changed to Plusnet BUT there is a 10GB usage limit-my current provider gives me an unlimited download usage.
Q3.Savings calculators:
How useful did you find the savings calculators to use? Easy to use but without a comparison of other companies I wouldn't use Incahoot to change ANY of my current providers.
Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.
Compare the market - I like their layout better.
Sky-Provider I am currently changing over to-Offers me a multiple product package at a great price,I like only having 1 provider for a number of different products.
Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot? I like the general concept but feel they need to show comparisons,felt very much like they were just pushing their sponsored providers.

[DorisDoesntDance]

Q1 General opinion of using www.incahoot.com:
How easy or hard you found the Incahoot website to use?
What did you like/dislike about the site?
What could be improved?

A little confusing. Registered, then put in renewal data thinking it was price comparison. found i had to re-read each page as too much info and text on each area.


Q2 Sections used and money savings:
NB: Please tell us about all of the deals you considered e.g. if you looked at mobile phone and energy packages, then please make sure you tell us about all.
What deals were you offered on Incahoot?

Mobile phone contract switch

How much money (if any) could you save by switching to the deal you were offered?

£7.00 potentially, but not clear if the rate offered was inclusive of VAT and phone insurance.

Was everything clear or was there any part of the process which was confusing?

Not clear who the service provider for the phone was intitially, which is critical as to whether I'd purchase the package.

If so, what was confusing?
How could it be made clearer for you?

Q3 Savings calculators:
How useful did you find the savings calculators to use?

It's useful, but too basic and not enough info on the supplier of the "new" package.

Q4 Comparisons with other sites:
NB: Please tell us which other sites you visited.

Carphone warehouse

How did the deals you found on Incahoot compare with what you found on other sites?

You can get a better range of deals and change criteria for your package more easily, for example contract length.

How did you find the other sites to use compared with Incahoot? Easier to navigate and more offers available.

Q5 Overall impressions:
Overall, do you like the idea/concept behind Incahoot?
If so, why?

Yes, the cashback offer is good.
If not, why not?
Are there any other types of product you'd like to see on Incahoot?
Any other comments

Needs a lot of marketing and a better variety of offers available, as well as simpler layout on site.