Last week we were encouraged to pay a £100 refundable deposit on a car.
We went to buy this car this week, but they had made a mistake with the tax disc, apologised when I spotted it, but said they wouldn't recompense me for it (I didn't even expect them to change it - said I would if they covered the extra cost!!).
I said in that case I didn't want the car. I play straight and expect them to. Fair enough they said.
They said they won't return the £100 deposit as the V5 is already on its way to us (I doubt it as they only had two hours' notice that we would buy the car). They said they will only return the deposit when we take the V5 in.
Can anyone shed any light on this situation?
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Well known car dealership and "refundable" deposit
59 replies
Logg1e · 25/03/2014 07:30
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