And should they really be doing this?
Are they under any duty of confidentiality?
TBH, I don't want to discuss my medical status with anyone except a doctor (even if it's just a bad cold!) and I wonder if doctor's receptionists are actually trained to assess whether you need an appointment or not? And if they aren't, why the bloody hell do they ask?
Or am I just being pernickity and bad tempered because I feel ill?!
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General health
Why do doctor's receptionists feel qualified to ask you what the medical problem is when you want a doctor's appointment?
Caligula · 30/03/2005 09:44
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