logging on trouble with indows vista...

[gill89]

we ahve 4 user accounts;

2 administaor accounts
plus 2 standard uses (the DC_

admin log ins are working fine but standard users aren't. they try, it says ELCOME and then immediatly is sayss LOGGING OFF

can anyone help please cos Dell want to charge us £57?

tia

[onagar]

I can only suggest system restore if it just happened. I don't use Vista but in XP you get to it by right clicking My Computer and selecting Properties or by going to Control Panel and running 'system'

What are Dell offering to do anyway? If you do give it them make sure they don't just mean wipe all your files and start again because that's what some places do.

[onagar]

I can't help noticing that your W seems to be not working. Is the keyboard playing up because that could mess things up if the accounts use the letter W etc.

[SoupDragon]

Read this and see if it helps.

[gill89]

the keyboard is playing up but the accounts don't have a W in them.

if we do a system restore will everyhgting be lost?

[gill89]

soupy - have searched that forum to no avail and you find something!

off to read it now
ta

[onagar]

Phew! Looks like Soupdragon has found your problem anyway!

As for system restore. you get a choice of restore points and if it's a recent one you can only lose anything changed since that. The whole thing is a bit complicated because it only touches certain types of files anyway. I don't really like it, but it's good for a problem that has only just happened.

[gill89]

bugger bugger bugger

I did exactly as it said and now NO ONE can log on!

better go and reda it again (and again)

[gill89]

right - am still on laptop

but main PC seems to have started up in some sort of emergency mode, minus the START option, the turn off button or anyhting else

OMG

[onagar]

Probably a silly question, but did you do the bit where it says:

"In the Value data box, type hard_disk:\Windows\System32\userinit.exe, and then click OK"

And did you make it c:\Windows\System32\userinit.exe which is what it would be on most machines

[onagar]

Oh and it really does include the comma after it. I just checked mine as I wasn't sure.

C:\WINDOWS\system32\userinit.exe,

[gill89]

i don't think i put the c

will look later

[gill89]

onagar - that was it; you (and soupy) have fixed my computer and saved me £57.


THANK YOU so much

[onagar]

Phew! glad you got that sorted. SoupDragon's solution, but I'm glad my comma helped too

[gill89]

almost gone

jsut a couple of glitches

google toolbar keeps coming and going; and won't do what it is told!

DD's login...internet pages a bit dodggy... most come up with about;blank in the address bar band jsut show an empty page..

any ideas?

thnaks

[onagar]

I'd log on as DD and go to control panel - internet options and click the button to delete Temporary Internet files. It does no harm and sometimes clears a problem. I'm not sure what's caused it though. That is a bit odd.

As for google I'd uninstall it from control panel - addremove programs and then reinstall it.

Am a little concerned that these might be symptons of something worse though. This might be a good time to back up files to be on the safe side.

[onagar]

Oh bearing in mind that is Vista and not XP things might be in slightly different places.

[gill89]

have just googled about;blank and it doesn't look good.

it is only happening on dd's log in and mcaffe isn't picking anyhtign up

will try deleting internet files, ta.

[gill89]

strangely DD's account was the only one who appaered to have about;blank so i ahve deleetd her accout and made her a new one.

all looking ok so far

[gill89]

i have uninstalled mcafee and installed AVG; hopefully this will help

[onagar]

Fingers crossed that is the last of it. AVG is pretty good yes. The Free version sometimes stalls on updating itself because the server it uses is a bit overloaded, but that's not a serious issue as it works the next time.