My printer has just said it has the wrong cartridge in - it has been using it for days, what is going wrong?

[KatyMac]

I have tried turning it off & on again & I took the cartridges out & wiggled them a bit.

Any other suggestions?

[onager]

If it has a gold chip thing showing you might very carefully wipe that. Some kinds are temperamental. I use cheap replacements for my Epson so I don't know about the full price ones, but now and then one will be faulty.

Btw you might want to actually unplug the printer and put it back in again after a few minutes. Some kinds are not really off when you turn them off.

[KatyMac]

I turned it off at the plug

I will look for a gold chip thing - not sure if they have them

[KatyMac]

No gold chip thing

I HATE computers

[KatyMac]

WHY DO THINGS BREAK WHEN YOU NEED THEM?

[KatyMac]

Bump - as I have changed cartridges and hit it & left it turned off over night & I am ready to throw it out the window

[uberalice]

Google for the exact error message and the make and model of your printer. There's bound to be help on the web for that.

[KatyMac]

I phoned Canon - they have a free number (thank goodness)