Broadband virgin - where do I start?!

(11 Posts)
TinnedAslan Sun 02-Aug-15 21:05:12

All I want is broadband internet so I can play some of my Xbox games online, and watch Netflix, which is potentially going to be 'borrowed' from a friend as they allow Netflix subscribers 4 or 5 logins for friends.

I don't want a phone line, tele package, or any mobile deals.

I'd like as short a contract as possible just in case it's all awful.

I don't know anything about speeds, etc.

I've read reviews - every provider seems as bad as the other according to them.

The only one I can find that doesn't make me take a phone line too is Virgin, but they have terrible recent reviews.

My current mobile provider is with BT. £10 a month. Lovely. I'm happy.
I have an iPad at home and use 3mobile mifi gadget thing, £15 a month. It always runs out a few days before the end of the month.

Can anyone help? I'm blinded with science now and want to scream?

cdtaylornats Mon 03-Aug-15 08:20:16

You are going to need a fixed phone line, even if you don't take the phone service. Sky and Plusnet don't require you to take their phone service.

19lottie82 Thu 06-Aug-15 15:46:11

Virgin fibre is the best broadband, by far. I wouldn't worry about the negative reviews, I've been with them for 7 years and never had a problem, don't know anyone else who has either? And as you said, you don't need a phone line.

Groovee Thu 06-Aug-15 15:48:49

Our Virgin broadband is fast and my friend has only broadband because it's cabled. You just need to make sure you have Virgin in your area.

My Virgin broadband is awful. I need to call them again.

gamerchick Sat 08-Aug-15 18:06:06

I've been with them ever since they were telewest but I'm
Pretty sure you need a phone line now for whatever reason. You don't need the telly. 100mb should do you for gaming.

I like how speedy they are. When we chopped through the cable while
Digging in the garden it was repaired under 24 hours for free as well as making the CS lass laugh and while he was here he sorted my dropping out problems caused by splitter things connected to nothing.

ShipShapeAhoy Sat 08-Aug-15 18:15:18

How do you get online now?

ShipShapeAhoy Sat 08-Aug-15 18:17:16

Ohi see you have that 3mobile thing. I thought maybe you used dial up like it was 2004 or something!

Lion12 Sat 08-Aug-15 18:20:33

With virgin you'll probably find you get a better deal taking the phone and Internet even if you don't use the phone.

amicissimma Sat 08-Aug-15 19:00:46

Internet reaches your house through either a phone line or, if you have it in your street, cable. Therefore you either have to have a phone line or sign up to the company which provides the cable. IME you do not usually get a choice of cable company.

If you are lucky the phone line will be fibre optic and therefore really fast and whizzy. It may just be fibre to the nearest cabinet, which may be situated in your street, or, if you are in a smaller street, round the corner on a mainer road. If you do not have fibre optic your broadband speed and reliability will be limited by having to travel over copper wire, possibly for some distance.

If you are not going for cable it's worth shopping round for a good deal for a phone line and internet. You won't need packages including calls if you don't plan to actually connect a phone to your line at all. I'm a Plusnet fan because they are nice! And their deals are as good as anything else I could get.

When you sign up, if you do not already have a phone line the ISP (provider) will get BT (Openreach) to come and put one in; if you have one but it is not connected they will have to physically come and connect you to the local cabinet. There may be a wait of some weeks for an appointment. The ISP will post you out a router which normally comes with step by step instructions to set up and connect to the internet, including a totally forgettable password, which may be on a losable little card, or even in tiny writing on a corner of the box - so be careful before you throw it out!

WRT your MiFi, have you checked around for deals? How much do you get for your £15? Have a look at GiffGaff and see how they compare - or you could put in their SIM for the last few days of each month as a top up.

Jux Sun 09-Aug-15 23:09:24

We've been with Virgin since 1997/8. For BB they were good, with quite good speeds and pretty reliable. Unfortunately they no longer provide BB through the phone line, only via cable, so if you're cabled up in your area you'll be fine. We aren't and have been hived off to TalkTalk who are dreadful.

It's veryy annoying as we've had ourr virgin.net email addresses for so long that everyone we've ever met knows them, and sometimes we get speculative emails from people we actually haven't seen or from for 15 years wondering if we're still using that address. We've had some nice reunions from it, and dh has had work out of the blue too.

Anyway, if we had cable here, I'd recommend Virgin to you no prob. As it is, I think they're shit grin

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now